Order Your JRPass
Back to Using the Japan Rail Pass

Wrong ticket purchase

Theresa
Theresa
almost 3 years ago
1 answer

Hi Daniel,
I’ve been sending email but I still didn’t get a response. I bought the wrong ticket for my child . I bought him a Green Car instead of Normal Car . I just need the ticket to be corrected before it get mailed. I don’t know what else to do. I emailed I sent reply when I got my confirmation number. Still no response.

Thank you ,
Maria T Lee

avatar
Daniel-san
19359 posts
almost 3 years ago
Expert

Hi Maria T Lee,

Could you let me know your order# and I'll have a look?

Kind regards,
Daniel


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from ₩483,092 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 19014 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes