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Plz check if my order was dispatched 2142313
Hello! Kindly please check if my order 2142313 was dispatched? What is the tracking number in the...almost 3 years ago1 answer5529 viewsalmost 3 yearsDate change request
Hi Daniel-san, My order #2130536 has been dispatched. I requested for the passes to be issued o...almost 3 years ago1 answer7362 viewsalmost 3 yearsWrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...almost 3 years ago1 answer4909 viewsalmost 3 yearsJRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...almost 3 years ago1 answer5622 viewsalmost 3 yearsOther Transportation
Hi Daniel-san, I've come to get the pass today to realise the price has had a huge spike, what o...almost 3 years ago1 answer8003 viewsalmost 3 yearsOrder # 2146344
I am aware of the rush of orders due to the price increase. I have sent a number of emails reques...almost 3 years ago1 answer4769 viewsalmost 3 yearsDay Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...almost 3 years ago1 answer4487 viewsalmost 3 yearsVisa
I will be in Japan for 30 days, starting November 1st. I am from the UK and I am a British Citize...almost 3 years ago2 answers7512 viewsalmost 3 yearsResponse for issued date change request
HI Daniel-san, I bought the passes on September 25th (I will arrive in Japan on December 27th) a...almost 3 years ago3 answers4479 viewsalmost 3 yearsTracking Confirmation
Hi Daniel, I made the purchase the last Thursday and I haven't received any status about the del...almost 3 years ago1 answer5309 viewsalmost 3 yearsBEST REGIONAL PASS FOR ME : from Tokyo to Osaka and return Tokyo
Hi Daniel San, can you please tell me whether I can use this regional pass, please. We are sure ...almost 3 years ago1 answer6748 viewsalmost 3 yearsJR Pass Activation and reservation in Shinkansen Bullet trains (T...
Can I activate and book a reserve a seat in Shinkansen Bullet trains (Tokyo to Kyoto or Osaka) on...almost 3 years ago1 answer5344 viewsalmost 3 yearsTravel Pass Order Status
Hi Daniel- san! I haven’t heard from [email protected] about my order, #2132514. Is there a tra...almost 3 years ago3 answers7500 viewsalmost 3 yearstime table app
Where can I find the best time table app? Fredericusalmost 3 years ago1 answer4408 viewsalmost 3 yearsOmiya to Nagano Station - JR East-South Hokkaido Rail Pass
Hello, I would like to travel from Hakodate to Nagano. I was wondering if I could use my JR East...almost 3 years ago1 answer5277 viewsalmost 3 yearsJR pass prices!
Hi I’m from CA and it is still sep 30th 2023. I thought the price didn’t rise until oct 1st. I’m ...almost 3 years ago1 answer7011 viewsalmost 3 yearsTracking number for order
Good morning Daniel-san, After reviewing the answers to people in similar situations, my wife an...almost 3 years ago1 answer4882 viewsalmost 3 yearsI haven't received the shipping notification yet
Hello, I have doubts about the status of my order; I haven't received the shipping notification y...almost 3 years ago1 answer6153 viewsalmost 3 yearsRequest to issue the Japan Rail Pass on a later date
Hello Daniel-san, I bought the passes on September 26th (I will arrive in Japan on December 29th...almost 3 years ago1 answer4150 viewsalmost 3 yearsNeed Update on my order #2126644
Hello Daniel-san, Can you please check the status of my order? I've been emailing support and pos...almost 3 years ago3 answers5416 viewsalmost 3 years
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