Is an unused Japan Rail pass refunded for a credit ?

Hi there,

Nagasaki to Tokyo isn't directly covered by one Shinkansen line. You'll need to travel to Osaka and then take the Shinkansen to Tokyo. You can find a list of transit routes covered by the JR Pass here&goal_name=Tokyo&pass_list=japan_rail_pass).

This itinerary can certainly be done using the 14-day JR Pass. It may be possible to issue a refund for the 7-day pass so that you can purchase a 14-day pass instead: I'd suggest contacting our support team at [email protected] to see if this can be done. Most of the itinerary can be done via the Shinkansen, but if there's a particular route you're unsure about then I'd suggest using the Navitime Site to input your starting point and destinations and be given a range of travel options. Make sure to check the 'Japan Rail Pass' box under 'Tourist Passes' before clicking search!

You can't make shinkansen reservations until you have activated the exchange order of the pass that is mailed to you. Once you've done this, you can begin making reservations for your trips in advance - even one day in advance is fine, so to be safe I'd suggest making most of your reservations as soon as you've exchanged the pass. This can be done at the same JR Travel Desks that you activate the JR Pass at, and the staff will assist you as well.

Hope this helps!

Alexis