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hello
I orderd 2 JR passes for 14 days and pay by creditcard. My question is how long does it takes to get a confirmaition email that the order is done.
Using the Japan Rail Pass(으)로 돌아가기
confirmation mail
martjo
about 8 years 전
2 답변
Daniel-san
19375 올리기
7672 좋아요
about 8 years 전
Hi there,
Confirmation e-mails are send almost instantly.
If you have not received yours, please check your SPAM box and if it is not there, contact our sales team via [email protected] and we'll be happy to send it again.
Kind regards,
Daniel
martjo
2 올리기
0 좋아요
about 8 years 전
Thank you, Daniel-san
I send an email to support 15 minutes ago still got nothing. there is nothing in spam. how can I check if everething is oke? can i call soomebody who can check if there is enything found in the system or something?
Daniel-san
19375 올리기
7672 좋아요
about 8 years 전
Hi there,
I just replied to your e-mail, please reply there and I'll try to follow up as soon as possible.
Kind regards,
Daniel
