confirmation mail

martjo

Hace alrededor de 8 años

2 respuestas

hello

I orderd 2 JR passes for 14 days and pay by creditcard. My question is how long does it takes to get a confirmaition email that the order is done.

Daniel-san

19375 post

7673 me gusta

Hace alrededor de 8 años

Hi there,

Confirmation e-mails are send almost instantly.

If you have not received yours, please check your SPAM box and if it is not there, contact our sales team via [email protected] and we'll be happy to send it again.

Kind regards,
Daniel

¡Útil!0

martjo

2 post

0 me gusta

Hace alrededor de 8 años

Thank you, Daniel-san

I send an email to support 15 minutes ago still got nothing. there is nothing in spam. how can I check if everething is oke? can i call soomebody who can check if there is enything found in the system or something?

¡Útil!0

Daniel-san

19375 post

7673 me gusta

Hace alrededor de 8 años

Hi there,

I just replied to your e-mail, please reply there and I'll try to follow up as soon as possible.

Kind regards,
Daniel

¡Útil!0

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