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Reservations prior to get to Japan
Hi, We are arriving in Haneda Airport on May the 4th and have plans to take the Shinkansen Hikari...over 3 years 전1 답변2796 보기over 3 yearsDid not receive a order confirmation email. Very concerning and m...
Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...over 3 years 전1 답변6283 보기over 3 years7-day pass
Hello, We're trying to figure the most effective way to use JR Pass during our Japan trip from M...over 3 years 전1 답변2816 보기over 3 yearsRegarding order #1859790
Good day, I hope this message finds you well. I would like to confirm with you about the delive...over 3 years 전1 답변4924 보기over 3 yearsPlanning a trip for 90 days, need help regarding purchase of mult...
Hi, I am currently planning a trip to Japan, and would be visiting different places in Hokkaido,...over 3 years 전1 답변6244 보기over 3 yearsDelivery info
Hi, I want to order 2 jr passes today (Friday 2023/04/21) and I want to start using them from We...over 3 years 전1 답변2774 보기over 3 years14-Day JR pass vs. Regional Pass
Dear Daniel-san, Our family will arrive Tokyo and plan to explore the Golden route for 14 days. ...over 3 years 전1 답변2833 보기over 3 yearsConfirmation email not received
We ordered our passes & have never received a confirmation email. Even after numerous emails ...over 3 years 전2 답변2455 보기over 3 yearsIncorrect Info on Passes
Hi, my JR passes I ordered from this website were delivered today, and some information from the ...over 3 years 전1 답변2718 보기over 3 yearsjr vouchers
I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...over 3 years 전3 답변7634 보기over 3 yearsRefund
Dear Daniel, I sent a request to cancel my JR Pass on the 14th and 17th April, however I have no...over 3 years 전1 답변2996 보기over 3 yearsSaphir Odoriko
Hi- Is a JR Green Pass itself required for trip from Tokyo to Ito or can one way tickets be purch...over 3 years 전2 답변3681 보기about 2 yearsDelivery & Enquiry
Hi, we are planning to buy the JR PASS on today(19 April 2023) and our departure date is on 28 Ap...over 3 years 전1 답변2365 보기over 3 yearsJR Pass or West JR pass
Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...over 3 years 전1 답변6574 보기over 3 yearsDo we need JR Pass?
Our sightseeing trip is just a few weeks away. Kindly advise which pass would fit best our plans...over 3 years 전1 답변5645 보기over 3 yearsFamily itinerary check
Hi there, I will be travelling to Japan in the summer with my husband and 7 years old daughter. ...over 3 years 전2 답변5576 보기over 3 yearsOptions
Hello Daniel, Order Number #1858141 I have just bought 2 adult 14-day green passes, and we wil...over 3 years 전1 답변2403 보기over 3 yearsTime to purchase pass
Hey there, I’ve got flights for the 22nd of April, however I don’t have a JR Pass yet as my tour...over 3 years 전1 답변2595 보기over 3 yearsRefund
Hello, I contacted support [email protected] and have not received a response. I am inquiring ...over 3 years 전1 답변2395 보기over 3 yearsHow to pickup JR rail pass
Hi, will I be able to pickup my JR rail pass at the Haneda international airport. I read somewher...over 3 years 전1 답변2798 보기over 3 years
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