Hello
I have filled the form on September 3rd. , then , I had hit next and the url redirected me directly to the main page, without any confirmation, and no email arrived to my e-mail address either . it should have arrived today, but Fed-Ex has no information about it . I have checked my bank account and the payment has been done. Please help. if you need the bank ransaction confirmation, I can send it by email.
Thank you very much.
Hi there!
I apologize for the mix-up in your order and am sorry for the extra work this may have caused you! We can't order related enquiries directly via forum due to privacy concerns. Please contact us directly at [email protected] or via our direct contact form and we will get this sorted ASAP. Please include as many details as possible (time of your order/name/contact address).
Again sorry for the extra work!
Daniel
Obtenha informações através de mais de 19165 perguntas sobre o Japan Rail Pass ou faça perguntas aos nossos especialistas em viagens na Japan Rail
Fazer uma pergunta
Inspire-se para a sua visita ao Japão seguindo-nos no Instagram e não se esqueça das suas fotografias quando lá estiver.
Descubra onde comprar o Japan rail pass online.
Temos preços especiais para crianças e excelentes opções em primeira classe. Veja todos os bilhetes. Ou veja as nossas opções de Passes regionais
English
Deutsch
Español
Français
Italiano
Nederlands
日本語
한국어
简体中文
繁體中文