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Courier Status on the delivery of the Japan Rail Passes ordered

ammu3sur
ammu3sur
6 個月前
1 回答

We are travelling form India and arriving at Tokyo on 07th May 2026.
We have ordered for the Japan rail passes online on 01st May 2026.
We are yet to receive the physical copy of the rail passes from the courier vendor.
Kindly provide us the status on the delivery of the rail passes and also provide the status of the courier details for us to track.
Our order # is 2982624.

avatar
mariko
594 發帖
6 個月前
Expert

Hi there,

I have just sent you an email regarding the delivery timeframe. Please take a look and get back to me at your earliest convenience.

Kind Regards,

Mariko

avatar
mariko
594 發帖
6 個月前
Expert

Hi,

The delivery speed is unfortunately outside of our control, and the updated estimated delivery date is now 11 May. Since this is a public post, could you please reply to our email so we can assist you privately? Thank you very much!

Kind Regards,

Mariko

avatar
mariko
594 發帖
6 個月前
Expert

Hi there,

For your security, we recommend avoiding the inclusion of sensitive details - such as your full name, email address, or phone number - in public posts, as this information can be accessed by anyone. A formal follow-up has been sent to your registered email address. We kindly ask that you review it for more information.

Kind Regards,

Mariko


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