My visa was refused and i need JR Passes refund!

Hi there,

I'm sorry to hear about that, please contact our support team through [email protected], or use the contact form.

We will then get back to you as soon as possible, please note that it can take a few days due to the high amount of travelers going to Japan. Refunds can't be processed through the forum.

Kind regards,
Daniel

14 days since my e-mail and nothing about my refund...