Getting jr pass whilst in Japan
Is there a way to get the jr pass in person or at a station whilst being in Japan. I’m a week int...9 months ago1 answer2142 views9 monthsOversized Luggage
Hi, I have 2 upcoming trips: Riding Green Class on Kagayaki 507 on 28 Sep from Tokyo 920am to ...9 months ago1 answer2790 views9 monthsOrder 2455878
Please confirm uou have registered this order. I didn't receive a confirmation email yesterday wh...9 months ago1 answer1909 views9 monthsOrdered my JrPass from this website
I ordered my jr pass from this website my trip is in 2 weeks and I just realized jrpass.com isn’t...9 months ago1 answer2492 views9 monthsTrain booking via Internet
Hello, Can you please inform me if train booking through internet (eg westjr.co.jp) is cheaper ...9 months ago1 answer3239 views9 monthsJRPass is it worth it?
A family of four consisting of 2 x adults 2x children ( 5 and 7 yo) will visit japan again in dec...9 months ago4 answers4167 views9 monthsBest & cheapest mode of transportation for our trips
Hi, We plan to stay in Japan for 9 days. Could you please help us identify the best/cheapest mod...10 months ago1 answer3786 views9 monthsNozomi schedule
Hello, Typhon Ampil will be approaching Tokyo on Friday 8/16/24 I would like to know if the Shink...10 months ago1 answer3681 views10 monthsJR Kanto Bus Tour
Hello! May I have the e-mail contact for JR Bus Kanto Tour? I only found the phone number. Thank ...10 months ago1 answer3930 views10 monthsBEST JAPAN RAIL PASS TO BUY
Hi, I plan to travel to Japan soon & would like to know which JR Rail pass I should buy ?? ...10 months ago1 answer3522 views10 monthsdays to delivery
What is the expected time of delivery of JR pass to Mumbai, India these days. My travel date is A...11 months ago1 answer3811 views11 months30 days in Japan
Dear sirs, I´d like your help in order to purchase the best train ticket for a couple who will tr...11 months ago2 answers3979 views7 monthsKYOTO TO HAKONE
Dears Can I go by Shinkansen from Kyoto to Hakone ? also our kid is 5 years old does he need pa...11 months ago1 answer3966 views11 monthsAugmenter les jours du jr pass
Bonjour, j’ai pris un jr pass de 7jour sur votre site. Peu de temp après cela j’ai eu l’occasion...11 months ago1 answer3763 views11 monthsSuica Card
Hi, can you help me, how can I buy Suica card at Narita Airport Tokyo? I´m foreigner, thank you v...11 months ago2 answers4805 views9 monthsBuying in advance?
If I need normal tickets, is it necessary to buy them in advance? Thank you so much BR11 months ago1 answer4015 views11 monthsRail Pass/ticket questions - 10 day visit
If itinerary is as follows: Arriving Haneda - stay near Asakusa 3 days Kyoto (shinkansen) - 3 day...11 months ago1 answer3367 views11 monthsHow do I respond on jrpass.com ??
What's the process for responding to a thread? Could it be an issue with how I'm typing? I'd app...11 months ago1 answer3762 views11 monthsFirst time travellers
Hi everyone, pls advise. Our family of 4 are traveling from Japan. We will be in Tokyo from Aug 2...11 months ago1 answer3635 views11 monthsTokyo -> Osaka -> Kyoto -> Osaka -> Tokyo
Hi! I will be traveling to Tokyo for 11 days in September. I will be landing around 4 pm at Haned...11 months ago1 answer3931 views9 months
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