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  • Refund Kotamas

    I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...
    over 1 year ago
    1 answer
    2001 views
    over 1 year
  • Hokuriku Arch Pass & the Azusa 50 Limited Express?Ziyal9

    Can I confirm whether the HA Pass can be used on the direct Azusa 50 Limited Express from Matsumo...
    over 1 year ago
    2 answers
    1736 views
    over 1 year
  • Tokyo Metro PassLiman

    Does the Tokyo Metro Pass cover the JR Yamanote Line? Their Route Map includes Yamanote Line, but...
    over 1 year ago
    1 answer
    2858 views
    over 1 year
  • Using Tohoku passVITIT

    To use the pass in local train which is non-reserve ,will I have to get ticket from station offic...
    over 1 year ago
    0 answers
    1744 views
  • Amount of allowed ticketsDomenic

    Hello Daniel-san. Currently, I am planning a travel route for my holiday in Japan (October-early ...
    over 1 year ago
    1 answer
    1656 views
    over 1 year
  • Usage of Tohoku passVITIT

    After activation of Tohoku 5 day pass. Can I use the pass for 5 consecutive days or 5 flexible da...
    over 1 year ago
    2 answers
    1604 views
    over 1 year
  • Kansai 1 day pass himeji hikone tsuruga begdgd

    Hello! Can I visit kansai 1 day pass himeji hikone tsuruga? Or is 2 day kansai pass better idea?
    over 1 year ago
    1 answer
    1699 views
    over 1 year
  • Confirmation emailacediaz102294

    I just bought four (4) JR passes an a pocket wifi under order 1868101 but I have not received an ...
    over 1 year ago
    1 answer
    1818 views
    over 1 year
  • JR-WEST All Area Pass, exchange, and reserved seatAzin

    Hello. I plan to visit nagano before moving to kyoto and kansai area. My plan is take shinkansen ...
    over 1 year ago
    1 answer
    2129 views
    over 1 year
  • 14 days at Kyushuvht07

    Hi, We are staying at Fukuoka 14 days and would like to travel to the following places what pass...
    over 1 year ago
    4 answers
    1819 views
    over 1 year
  • Did not receive a order confirmation email. Very concerning and m...ddcripple

    Hello, I made a purchase for my JR pass on 04/19/2023 and have not received a order confirmation...
    over 1 year ago
    1 answer
    1709 views
    over 1 year
  • jr vouchersdtatsuno

    I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...
    over 1 year ago
    3 answers
    1975 views
    over 1 year
  • JR Pass or West JR passSMakris

    Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...
    over 1 year ago
    1 answer
    1606 views
    over 1 year
  • Damaged JR passeseastwe01

    Unfortunately our JR passes have been through the washing machine. we are in japan. i have dried ...
    over 1 year ago
    1 answer
    4174 views
    9 months
  • Order Raven

    Hello, I contacted support [email protected] and have not received a response. I am inquiring ...
    over 1 year ago
    1 answer
    1953 views
    over 1 year
  • Delivery to Kyoto HotelTontonuy5

    Today is April10 and I was hoping to use the pass on April 14, a few days from now. If I order a ...
    over 1 year ago
    3 answers
    1512 views
    over 1 year
  • Tohoku PassYennee88

    I am planning the following route in Golden Week - from Tokyo Haneda - Hakone - Aomori - Iwate - ...
    over 1 year ago
    1 answer
    1987 views
    over 1 year
  • Question re : Sanyo-San'in Area PassAlex N

    Hello, Would the Sanyo-San'in Area Pass be sufficient if we're arriving to Osaka via Kansai Airp...
    over 1 year ago
    1 answer
    1447 views
    over 1 year
  • 7 Day JR pass or Hokuriku Arch pass ?TSJ

    Hi there, I would like to get some advice whether to get a 7 day JR pass or Hokuriku Arch pass ba...
    over 1 year ago
    1 answer
    1734 views
    over 1 year
  • Tokyo Osaka Fukuokarcatris

    I plan to visit Tokyo Osaka and Fukuoka.. What type of regional pass should I buy? In Fukuoka, I...
    over 1 year ago
    1 answer
    1631 views
    over 1 year

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