I need to cancel my rail pass , and I didn’t find the way to do it
I bougt the yesterday with the option for cancelation
The number of my order confirmation is :
1942038
Thank you in advance your answer
Jean-Louis Claveau
I need to cancel my rail pass , and I didn’t find the way to do it
I bougt the yesterday with the option for cancelation
The number of my order confirmation is :
Thank you in advance your answer
Jean-Louis Claveau
Hi there,
Please contact our support team by filling the contact form or e-mailing us at [email protected], and we will start the refund process.
Note that we can't handle refunds through our community forum.
All the best,
Daniel
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