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jl_claveau@yahoo.fr
[email protected]
over 2 years ago
1 answer

I need to cancel my rail pass , and I didn’t find the way to do it
I bougt the yesterday with the option for cancelation
The number of my order confirmation is :

1942038

Thank you in advance your answer

Jean-Louis Claveau

avatar
Daniel-san
19357 posts
over 2 years ago
Expert

Hi there,

Please contact our support team by filling the contact form or e-mailing us at [email protected], and we will start the refund process.

Note that we can't handle refunds through our community forum.

All the best,
Daniel


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