Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocket to be picked up at Haneda Airport but due to a schedule changed, I’m flying in to Narita instead. Can I request for the items to be picked up at Narita now even tho I have made the purchase?
Picking up the Rail Pass and the wifi pocket
Hi there,
Yes, we can update for you but please e-mail us with your request details through [email protected] with your order# and change request.
We will then update accordingly.
Kind regards,
Daniel
Hi Daniel! I emailed the support team yesterday and haven’t gotten a reply yet. A bit nervous as my trip is next week :( is there any other way I can reach out?
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