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Picking up the Rail Pass and the wifi pocket

anguyen.lm
anguyen.lm
almost 3 years ago
2 answers

Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocket to be picked up at Haneda Airport but due to a schedule changed, I’m flying in to Narita instead. Can I request for the items to be picked up at Narita now even tho I have made the purchase?

avatar
Daniel-san
19362 posts
almost 3 years ago
Expert

Hi there,

Yes, we can update for you but please e-mail us with your request details through [email protected] with your order# and change request.

We will then update accordingly.

Kind regards,
Daniel

anguyen.lm
anguyen.lm
2 posts
almost 3 years ago

Hi Daniel! I emailed the support team yesterday and haven’t gotten a reply yet. A bit nervous as my trip is next week :( is there any other way I can reach out?


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