Hello,
We just ordered 4 JRPass and our flight is next wednsday afternoon. What happends if we don't got them in time?
I am little bit surprise that you don't send them by email. It would be much less stressful.
Best regards
PPhilippe
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What's happen if we don't receive our vouchers before our departure
Philou62
over 2 years ago
2 answers
Daniel-san
19353 posts
7658 likes
over 2 years ago
Hi there,
We generally offer a full refund or replacement ticket, this depends on the situation but we always work together with you to find the best solution.
Kind regards,
Daniel
Philou62
2 posts
0 likes
over 2 years ago
Thank you Daniel.
Still now, we didn't recive nothing. No FedEx tracking number and of course no vouchers.
Our flight is wednesday.
Best ragards
Philippe
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