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Confirmation email not received
We ordered our passes & have never received a confirmation email. Even after numerous emails ...over 3 years ago2 answers2446 viewsover 3 yearsIncorrect Info on Passes
Hi, my JR passes I ordered from this website were delivered today, and some information from the ...over 3 years ago1 answer2680 viewsover 3 yearsjr vouchers
I ordered 4 passed on 4/7/23 and I did not receive it as of 04/18/23. Confirmation 1839522. My c...over 3 years ago3 answers7623 viewsover 3 yearsRefund
Dear Daniel, I sent a request to cancel my JR Pass on the 14th and 17th April, however I have no...over 3 years ago1 answer2979 viewsover 3 yearsSaphir Odoriko
Hi- Is a JR Green Pass itself required for trip from Tokyo to Ito or can one way tickets be purch...over 3 years ago2 answers3674 viewsabout 2 yearsDelivery & Enquiry
Hi, we are planning to buy the JR PASS on today(19 April 2023) and our departure date is on 28 Ap...over 3 years ago1 answer2346 viewsover 3 yearsJR Pass or West JR pass
Hello, We will be - arriving to Tokyo and stay for 3 days - go to Osaka and stay at Osaka for 4 d...over 3 years ago1 answer6559 viewsover 3 yearsDo we need JR Pass?
Our sightseeing trip is just a few weeks away. Kindly advise which pass would fit best our plans...over 3 years ago1 answer5638 viewsover 3 yearsFamily itinerary check
Hi there, I will be travelling to Japan in the summer with my husband and 7 years old daughter. ...over 3 years ago2 answers5574 viewsover 3 yearsOptions
Hello Daniel, Order Number #1858141 I have just bought 2 adult 14-day green passes, and we wil...over 3 years ago1 answer2383 viewsover 3 yearsTime to purchase pass
Hey there, I’ve got flights for the 22nd of April, however I don’t have a JR Pass yet as my tour...over 3 years ago1 answer2565 viewsover 3 yearsRefund
Hello, I contacted support [email protected] and have not received a response. I am inquiring ...over 3 years ago1 answer2368 viewsover 3 yearsHow to pickup JR rail pass
Hi, will I be able to pickup my JR rail pass at the Haneda international airport. I read somewher...over 3 years ago1 answer2779 viewsover 3 yearsRefund
Hi I sent an email requesting for refund and I still have not heard back. I purchased the pass on...over 3 years ago1 answer6152 viewsover 3 yearsThe most effective way
Hello, Daniel would you please recommend me how should I travel considering I will land in Tokyo ...over 3 years ago1 answer2459 viewsover 3 yearsLimited express hashidate
Dear Daniel-san, Good day! May I check with you if my understanding is correct for this: the Jap...over 3 years ago1 answer12902 viewsover 1 yearAdvise needed - Tokyo - Yokohama - Nagoya - Kanazawa - Karuizawa ...
Hi Daniel, I plan to travel for 12 days 11 nights and this is my planned itinerary Day 1 : Tokyo...over 3 years ago1 answer6246 viewsover 3 yearsTokyo Haneda to Osaka Nishi-shinsaibashi
Hello, Just purchased JR pass and wifi from you. Which train do I have to take from Haneda airp...over 3 years ago1 answer3120 viewsover 3 yearsWRONG NAME IN THE EXCHANGE ORDER
Sir/Madam Greetings I have purchased JR PASS EXCHANGE ORDERS for myself and my Family through K...over 3 years ago1 answer2998 viewsover 3 yearsWhat pass to get
Arrive osaka in mid jan2024 Shirakwago Snow monkey park Mt fuju Fuji five lake Look for places t...over 3 years ago0 answers5900 views
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