Hello there! I am traveling to Japan in 7 days, the following Sunday (July 2.).
I just purchased the JR pass as it says delivery to Norway is expected to take 2 days.
But I can't stop thinking "what if" it doesn't show up before we leave. Worst case, is there anything we can do if it doesn't show up in time? I was thinking that we could have a family member email a scan of the document to my phone, but is this good enough?
order: #1959556
Hi there,
We always help customers in case of delivery problems, this depends on the exact situations but think of getting a replacement ticket, or refund.
Kind regards,
Daniel
This is very nice to hear. I will have my fingers crossed that we receive the purchase proof in the mail before we leave. If not, I will contact your customer service and find a solution
Apprenez-en plus en consultant les 19172 questions posées sur le forfait Japan Rail Pass, ou posez votre question à nos experts-voyages de Japan Rail
Posez votre question
Puisez de l'inspiration pour votre visite au Japon en nous suivant sur Instagram et n'oubliez pas de prendre vos propres photos une fois là-bas.
Découvrez où acheter la carte d'abonnement ferroviaire japonaise en ligne.
Nous offrons des tarifs spéciaux pour les enfants et d’excellentes options de première classe. Voir tous les tickets. Ou voir notre gamme de Pass régionaux
English
Deutsch
Español
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文