Hi,
I ordered my JR pass on Monday July 10 and my flight to Japan is Friday July 14. I had read that it would arrive in 2 business days but I never received a tracking code and it still hasn't arrived. My boyfriend who is traveling with me ordered his 3 hours after me and already received his. My order number is: #1984542. Is there a way to provide me with shipping information? What are my options if the voucher doesn't arrive before my flight in 35 hours?
Thank you so much,
Roxy
Hi Roxy,
We will contact you by e-mail, kindly keep an eye on your mailbox.
Kind regards,
Daniel
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