luggage and reservation
Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...almost 5 years ago1 answer9465 viewsalmost 5 yearsTo emigrate to Japan
Hello I have so many questions about Japan, i work at a german company and would like to emigrate...over 5 years ago1 answer11763 viewsover 5 yearsnew N700S (Supreme)
Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...almost 6 years ago1 answer11833 viewsalmost 6 yearsTOURISM FOR FOREIGNERS
When will Japan reopen for foreign tourists?over 6 years ago1 answer12999 viewsabout 6 yearsSituación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...over 6 years ago1 answer11727 viewsover 6 yearsExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 6 years ago1 answer13270 viewsover 6 yearsExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 6 years ago1 answer11224 viewsover 6 yearsCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 6 years ago1 answer11086 viewsover 6 yearsWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 6 years ago1 answer12053 viewsover 6 yearsCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 6 years ago1 answer12438 viewsover 6 yearsCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 6 years ago1 answer12137 viewsover 6 yearsCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 6 years ago1 answer11300 viewsover 6 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 6 years ago1 answer11267 viewsover 6 yearsDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...over 6 years ago2 answers11010 viewsover 4 yearsCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...over 6 years ago1 answer12555 viewsover 6 years24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...over 6 years ago1 answer11089 viewsover 6 yearsShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...over 6 years ago1 answer11335 viewsover 6 years2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...over 6 years ago1 answer10620 viewsover 6 yearsNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...over 6 years ago1 answer11102 viewsover 6 yearsCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...over 6 years ago1 answer10154 viewsover 6 years
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