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  • question about redeeming JR passjaden byerley

    I purchased a JR pass for my friend on a debit card that recently expired and that I also don’t h...
    about 1 year ago
    1 answer
    4544 views
    about 1 year
  • Rail Pass for 14-Day ItineraryDina Quesada

    Hello! Good morning! May I ask what type of rail pass is appropriate for our stay in Japan from J...
    about 1 year ago
    1 answer
    4140 views
    about 1 year
  • Date of use day when purchasing on lineclauciao

    Hello, I will be arriving Japan 6/9 and will be visiting for 10 days. When I purchased my family’...
    about 1 year ago
    1 answer
    5271 views
    about 1 year
  • Matsumoto to GotembaPriya_UK

    Hi, I plan on travelling from Matsumoto to Gotemba station, please can you advise on the best rou...
    over 1 year ago
    1 answer
    4075 views
    about 1 year
  • Advice on when to purchase the full JR PassPriya_UK

    Hello, we will be arriving in Tokyo on the 31st July from the UK, and hopefully will exchange the...
    over 1 year ago
    1 answer
    4356 views
    about 1 year
  • Exchange voucher at Nikko?Pamela Mckay

    Hi, can I exchange my voucher for the Japan Rail Pass in Nikko? Thanks
    over 1 year ago
    1 answer
    4237 views
    about 1 year
  • Wondering is this pass is cost effectiveRodsyd

    Hi all, Hoping for some clarity. There is 4 of us heading to Japan in December. Itinerary is pre...
    over 1 year ago
    1 answer
    3901 views
    about 1 year
  • OrderTyla

    Hello, I just ordered 4 JR passes from your website . I leave the country on Saturday. I was jus...
    over 1 year ago
    3 answers
    4517 views
    over 1 year
  • Spelling namesCharlotta B

    Hello, my name is spelled with the character é. I've read that you should not use special charac...
    over 1 year ago
    1 answer
    4696 views
    over 1 year
  • ordering a JP rail passLisa Schmerler

    My trip to Japan is less than 3 weeks away. I do not think my confirmatin will arrive in time be...
    over 1 year ago
    1 answer
    4208 views
    over 1 year
  • Shinjuku to NikkoBob112

    Hi everyone, I'm planning a trip using the JR Pass and need some clarification on the surcharge ...
    over 1 year ago
    1 answer
    5224 views
    7 months
  • DangisDangis

    Hello, I planning my itinerary from Tokyo-Kyoto-Osaka-Hiroshima-Fuji mountain-Tokyo-Nikko-Tokyo. ...
    over 1 year ago
    1 answer
    4144 views
    over 1 year
  • Many questions!asaiberry

    On the JR website, the prices are in yen. If I pay with American credit card, will it be the exch...
    over 1 year ago
    1 answer
    4285 views
    over 1 year
  • train timetable website[email protected]

    To plan our itinerary, In the past I have used Hyperdia, but since it has disappeared, what other...
    over 1 year ago
    1 answer
    4464 views
    over 1 year
  • Kid under 6 yearsamarraghavendra

    Hello, We are a family of 4. 2 adults and 2 kids of age 5 and 7... I understand i got to buy 3 ...
    over 1 year ago
    1 answer
    5482 views
    over 1 year
  • Upgrade passrcaloca

    Can the JR pass be upgraded for one leg of the trip, for example from Toyooka to Narita? And if i...
    over 1 year ago
    1 answer
    4487 views
    over 1 year
  • Receiving the JR pass from Tokyokanchana

    We will be in Japan on Monday morning at Narita Airport. Can we purchase the JR pass now and rece...
    over 1 year ago
    1 answer
    3247 views
    over 1 year
  • 13 days japan tripRajeshSh

    hello from narita airport have to goto osaka day two osaka to hiroshima day three osaka to univer...
    over 1 year ago
    1 answer
    3215 views
    over 1 year
  • New Year Travel[email protected]

    Hello, I will be arriving in Japan on December 20th. We will be staying in Nara for New Years Eve...
    over 1 year ago
    1 answer
    3051 views
    over 1 year
  • Reserve Seat on ShinkensenSunil Golani

    Hello, I have purchased the JR pass and I have received the Exchange Order on my mailing address ...
    over 1 year ago
    1 answer
    3896 views
    over 1 year

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