Seat reservation before activating theJR pass
Hi, I am planning a holiday in May this year. I will be buying a JR Pass (whole of Japan). I like...2 days ago1 answer32 viewsabout 13 hoursReservations for same-day activation
Hello, I am flying into Haneda on a Sunday morning and plan on going to Osaka the same day. I wo...3 days ago1 answer18 viewsabout 14 hoursOptions for JR pass
Hi, Three of us will be travelling to Japan on 19.05-02.06. 19.05 - HND 20.05 -Tokyo 21.05 Tok...6 days ago1 answer77 views1 dayBooking trains in advance before arriving in Japan
How may i book Shikansen trains in advance from the UK with my JR pass.7 days ago1 answer57 views1 dayJuly 2 week travel
We are a family of 4 adults traveling in July Arrive & Depart Tokyo and want to travel to Osa...8 days ago1 answer16 views1 dayTokyo to Kawaguchiko
Hi we are family of 4 adults travelling from Tokyo to Kawaguchiko in April. How can I use the JRp...11 days ago1 answer1009 views8 daysMeet and Greet Service
My wife and I will be arriving in Tokyo on April 8th; on to Kyoto on April 12th; on to Osaka on A...12 days ago2 answers974 views9 daysActivation Date and Return
If I purchased a JR pass on Mar 7, 2026, what’s the latest date for me to pick it up and start us...12 days ago1 answer980 views10 daysHow to get to Hita
Hi there, We are a family of 5 and are going Japan on 10-18th of July 2026. We are finalising ou...13 days ago1 answer978 views6 daysActivating PASS
Hi, I am landing to Haneda airport terminal 3 at 5:30am. I ordered my JR rail pass online. Can I ...17 days ago1 answer1168 views15 daysDate of Birth on JRPass site
How do I purchase a JR Pass for my mother born before 1936? I can't manually enter a date before...17 days ago1 answer1109 views17 daysForgot activation voucher
Wes are currently on a plane bound for Japan and have forgot our activation voucher (home in Aust...18 days ago2 answers1027 views18 daysThe value of JR pass for my trip
Hi, We are family of 3 adults traveling to Japan from 20th March to 1 April 2026. Our rout will b...19 days ago1 answer857 views16 daysJR Pass to travel North and South
Hi, I'm coming to Japan for 3 weeks and I guess the JR Pass is the only possibility to explore bo...19 days ago1 answer879 views17 daysMiddle name missing from exchange other.
Hi, just received my exchange order and my middle name is missing and also has my surname is prin...21 days ago2 answers1142 views17 daysFirst class ir regular pass
Is first class worth it?23 days ago3 answers1119 views20 daysJR pass or individual tickets
Hi, myself and 8 year old son will be in Japan between 20th Mar and 5th April 2026. We plan the f...24 days ago3 answers1091 views22 daysDigital Exchange Order for JR Hokuriko Arch Pass
Hi, our exchange order from dthe 3rd party didnt arrive today, planning to purchase in the websit...27 days ago1 answer986 views24 daysWrong email
Hello! I have purchased a JR Pass, but I entered the wrong email address. Is it possible to chang...30 days ago1 answer1326 views28 daysPreciso do JRPass?
Boa noite, Estarei no Japão, com meu filho de 5 de março à 10 de abrl/2026. Meu itinerário : Osak...about 1 month ago1 answer764 views24 days
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $467.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes