Order Your JRPass
  • Middle name required?Sonja160

    I went to japan 2 years ago and purchased a jr pass then and it had my middle name on my ticket s...
    2 days ago
    1 answer
    245 views
    about 15 hours
  • Brigitte Hofmeister[email protected]

    How long does it take to receive an ordered rail pass?
    2 days ago
    1 answer
    214 views
    1 day
  • Pass Ordered- Not sure if it will arrive in timegordonozzie

    Hi, we have gone ahead and ordered the JR Japan-wide rail pass for two of us. We could not see w...
    2 days ago
    3 answers
    860 views
    1 day
  • Kids age limitShafik

    Hi, I can see a kid fare for kids aged between 6-11. Is there a pass needed for a kid aged less t...
    3 days ago
    1 answer
    805 views
    2 days
  • Meet and greetdrjbarreto

    Is the meet and greet service, included with the purchase of a ticket?
    3 days ago
    1 answer
    226 views
    1 day
  • Delivery to accommodation in another countrydimity.collier

    I will start my trip to Japan in 2 days. Before Japan, I will be staying in Hong Kong for 4 days ...
    5 days ago
    1 answer
    223 views
    1 day
  • Travel in on 1st AprilHbardales

    Hi there I’m travelling on the 1st April is possible I can get the jr pass send to my email? Or h...
    5 days ago
    1 answer
    235 views
    1 day
  • 7day passkeapapa

    Is the 7 day pass sufficient for a 10 day trip?
    6 days ago
    1 answer
    270 views
    1 day
  • Change the use duration of my JRPassRick Rains

    I recently purchased a 21 day JRPass for and would like to change that to a 14 day pass and also ...
    6 days ago
    1 answer
    653 views
    6 days
  • Pre-booking tickets before arriving in Japan[email protected]

    We don't arrive in Japan until 18th April. We wish to travel on the Hello Kitty Shinkansen on 24t...
    7 days ago
    1 answer
    236 views
    1 day
  • Tanya Japan Triptanyaallan

    We are travelling to Japan on the following dates: Tokyo - 25th 28th May Mt Fuji 28th - 29th ...
    7 days ago
    1 answer
    248 views
    1 day
  • JRPASS elime ulaşmadı ibrahimalkaya

    I haven't received my jrpass approval letter. I will be leaving Türkiye on March 28, 2025, but I ...
    7 days ago
    1 answer
    734 views
    2 days
  • Buying onlineBernard

    I will travel this coming Monday, no time to get my railpass(es) on time . Can I get it online?
    7 days ago
    1 answer
    767 views
    6 days
  • Question about the 7 day Rail pass Mailena

    Hello from New Zealand. We are considering purchasing a Rail pass for 7 days. We would activate...
    8 days ago
    1 answer
    449 views
    6 days
  • reserve shinkansenrstegen

    Can I reserve shinkansen seats online
    8 days ago
    1 answer
    526 views
    6 days
  • Trasa z Tokio do Hiroshimy.m.klajnert

    Hello. I'm flying to Japan soon. We want to buy JRPASS for 14 days. We want to go from Tokyo to H...
    9 days ago
    1 answer
    447 views
    3 days
  • Online seat reservationscoleen

    Can I reserve shinkansen seats online rather than using a ticket machine at the station? If so, h...
    9 days ago
    2 answers
    1063 views
    5 days
  • Left it too lateCam11

    Hi - We (family of 4) leave for Japan from Canada in 2 days. I was in charge of purchasing the J...
    9 days ago
    1 answer
    451 views
    6 days
  • Pass deliveryzeliha

    Hello, Is it possible to buy a jr pass and address a hotel in Japan to be delivered? How many day...
    10 days ago
    1 answer
    1046 views
    9 days
  • Jr PassEloisa Barriocanal

    Hello! I’m from Paraguay, South America. I’m wondering if there any chance I can get my Jr pass t...
    11 days ago
    1 answer
    958 views
    6 days

Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms

Instant Quote

Starting from £272.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18427 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

JRPass.com Presents a new service for tourists traveling to Japan:

Find a perfect place to stay in Japan.

Over 2815 hotels and 1840 ryokans covering all regions of the Cherry blossom country

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes