Damaged pass
Am I able to have a damaged pass reprinted at a jr ticket office? Mine is ripped and is no longer...4 days ago1 answer203 views1 dayQuestion About Reserving JR Passes for a September Trip
Hello, I am planning a trip to Japan in September and would like to reserve two JR Passes. I have...5 days ago1 answer38 views1 dayNozomi
Can I ride Nozomi/shinkansen by using JRPASS?13 days ago1 answer39 views1 dayLuggage for JR Sanyo-Sanin Area Pass
My fakily and I will be travelling to Japan and going to the following cities and will be bringin...15 days ago1 answer40 views1 daySapporo to Hachinohe
Does the Shinkansen travel between Sapporo and Hachinohe? How many stops and do you have to chang...17 days ago1 answer45 views1 dayJR Pass (7days) on Kaiji/Fuji Excursion from Shinjuku to Kawaguch...
Hi all, I’m going to Japan next June and expected to use JR Pass (national wide) to get the train...18 days ago1 answer1191 views17 daysSeeking support on travel passes across Japan
We are a family of 3 (1 adult / 15 & 12 year olds) Arrive 24 May looking to do: Day 1: Arrive...18 days ago3 answers1307 views17 daysJR Pass or regional pass - 21 days
Which is better for a family of 4 on this itinerary: the JR Pass or the Regional Pass? Aug 1 – N...21 days ago1 answer1201 views2 days7 days or 14 days pass?
Hello, with the passes are they for consecutive days usage as in once I activate it I have 7 days...23 days ago1 answer1151 views18 daysInformation
We are travelling to Tokyo from New Delhi on the 10th Night. We will reach Tokyo on the morning o...about 1 month ago1 answer2104 viewsabout 1 monthCan you order digital pass?
Hi, I am arriving to Tokyo Haneda airport on 5/13/26. I wanted to purchase the JRPass premium fo...about 1 month ago3 answers2708 views30 daysCourier Status on the delivery of the Japan Rail Passes ordered
We are travelling form India and arriving at Tokyo on 07th May 2026. We have ordered for the Japa...about 1 month ago3 answers2890 viewsabout 1 monthWhich pass is best for me?
Hello, I have the following trip planned. Can you advise which rail pass would be most viable fo...about 1 month ago1 answer1965 viewsabout 1 monthJR Pass Purchase
Hello, We (3 of us) will be coming to Tokyo Japan arriving via Haneda airport Nov 20 and leaving ...about 1 month ago1 answer2784 viewsabout 1 monthMaking reservations for train Journey
Hi, I am Govind Ranade from India. I have purchased JR Pass and have received my Ecchange Order....about 1 month ago1 answer2979 viewsabout 1 monthProblem with buing 14 days pass
HI I want to buy 14 days pass from 30.04 Fo 4 adults and one children. Is it possible? Best Regar...about 1 month ago1 answer2626 viewsabout 1 monthJr Rail Pass Enquiry
Hi Arriving 28 Sept 2026 - leaving on 14/10/2026 (Total 16 days) - travelling the following route...about 1 month ago1 answer2052 viewsabout 1 monthLost in translation?
Hi, Before purchasing my rail pass I read the fine print but this confused me: "Make sure to pi...about 1 month ago1 answer2089 viewsabout 1 monthHow to get passes quickly
We leave on April 27th so won’t get mailed passes in time. Is there another way to get passes? ...about 1 month ago1 answer2689 viewsabout 1 monthCan the JR Pass Voucher be delivered to my hotel in Tokyo
Hello, I arrive in Tokyo on 27th April. If I order my JR Pass online tomorrow, will I be able to...about 2 months ago1 answer2865 viewsabout 2 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19121 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

