Left it too late
Hi - We (family of 4) leave for Japan from Canada in 2 days. I was in charge of purchasing the J...5 months ago1 answer1175 views5 monthsPass delivery
Hello, Is it possible to buy a jr pass and address a hotel in Japan to be delivered? How many day...5 months ago1 answer1884 views5 monthsJr Pass
Hello! I’m from Paraguay, South America. I’m wondering if there any chance I can get my Jr pass t...5 months ago1 answer1630 views5 monthsBest time to buy JR Pass?
Hello, I am traveling in Japan during late November into early December. It is currently March. W...5 months ago1 answer1807 views5 monthsHaneda airport to kyoto
How can I take a JR train from Haneda Airport to Kyoto?5 months ago1 answer1593 views5 monthsi bought this pass in china but my adresse is paris , i 'll never...
order number is: #2646551 I need to cancel and get a refund of the JR pass order order #2646551...5 months ago1 answer1452 views5 monthsDelivery
I just purchased the JR pass but I did not see any details about delivery options and when I paid...5 months ago1 answer1537 views5 monthsBooking trains
I just purchased a JR RailPass for our upcoming visit to Japan in April, how can I book specific ...5 months ago1 answer1293 views5 monthsWhich pass will best suit for Tokyo- Osaka- Kyoto trip
Hi I will be arriving in Tokyo on 23 Mar and following is the travel plan. Which rail pass should...5 months ago1 answer860 views5 monthsUsing the Japan Rail Pass multiple times and clarification needed
Hi, I have some questions about using the Japan Rail Pass, and I’d appreciate your help: 1/ My ...5 months ago1 answer2167 views5 monthsLayLay
My friend and I plan to visit Nagoya (1 day), Takayama (4 days) and then back to Tokyo (4 days)....5 months ago1 answer1213 views5 monthsAl Lesmes
Hello. I am from Georgia, USA and already have my Hokuriku Arch Passes for me and my daughter. H...5 months ago1 answer1177 views5 monthsJRPass
So, i've already bought my JRPass and i'm from Portugal. The thing is that the Pass is stuck in C...5 months ago7 answers1358 views5 monthstraveling from Nara to Koyasan
I would like to know how long it will take to get from Nara to Koyasan. What are our best option...5 months ago1 answer1740 views5 monthsCancellation and Refund Request of JR order #2614370
I need to cancel and get a refund of the JR pass order order #2614370 as I had to cancel my Japa...5 months ago1 answer1269 views5 months17 Day Family Trip to Japan - how to best use the JRPass
Hello, Our family of 5 (all ages 12 and up) is visiting Japan for 17 days this summer. Our itine...5 months ago2 answers1118 views5 monthsChoosing hotels and rail lines
Hello, why wife and I have JUST started planning a 12-14 day relaxed Japan trip next month. We ar...5 months ago5 answers2316 views4 monthsJRPASS 7 days
Hi, I will be visiting Japan on April with my familly of 4 (My kids are 16 and 13) . First , we’l...5 months ago1 answer1074 views4 monthsJapan Rail Pass or Regional West Pass
Hi, i am planing our trip to Japan. We want to travel all over for 21 days. Our Plan is : 5 Days...5 months ago1 answer1042 views5 monthsJR Pass 21 days voucher sent but delivery date too late confirmat...
I've finally made the request and received JP order confirmation #2637633 which gave me a trackin...5 months ago3 answers1696 views5 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 18681 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes