Pre Booking Shinkansen
I already bought JRPass and have the exchange order in my possession How do I use this to book Sh...over 2 years ago1 answer3145 viewsover 2 yearsKansai Airport to Osaka Namba
Hi there, We already have ICOCA cards....can we use this to travel from Kansai airport to Osaka ...over 2 years ago1 answer3740 viewsover 2 yearsUpgrade pass
I ordered 2 passes on 31/10/2023 DAZNLHPNL by mistake standard adult, what I really want is 2 Fir...over 2 years ago1 answer3582 viewsover 2 years10 day trip for 7 day pass?
Hello. I'm planning a 10 day trip to Japan which includes Tokyo (3 nights) - Kanazawa (2 nights) ...over 2 years ago2 answers4007 viewsover 2 yearsHow do i change the email address.
I have gotten an email following up on my order for 4 adult jr passes about an error in sending a...over 2 years ago1 answer4258 viewsover 2 yearsPass or ticket?
At the station, do you use the pass or the ticket to enter through gate?over 2 years ago1 answer3535 viewsover 2 yearsTravel from Narita Airport to Osaka
Hi, what is the quickest way to get to downtown Osaka from Narita airport? Can I buy my ticket in...over 2 years ago1 answer5050 viewsover 2 yearsQuestion
Does the 7 day JR pass allow you to use trains and buses inside the city?over 2 years ago1 answer3557 viewsover 2 yearsJR pass locations
Hi there, Will a 7-day JR pass get me from Tokyo > Kyoto > Osaka > Kobe > Tokyo? Th...over 2 years ago1 answer3320 viewsover 2 yearsDear Sir/Maam
Can I use my Jr Pass ( nationwide) for the Osaka to Tokyo trip?over 2 years ago1 answer3593 viewsover 2 yearswhat time does the exchange office in Narita for jr pass close?
The reason I'm asking is this we're going to arrive in Narita at 4:30 pm. I'm not so sure if I he...over 2 years ago2 answers3410 viewsover 2 yearsJR Pass Nation Wide vs Regional Hokuriku Arch Pass
Hi Daniel. I'd like to travel from Narita to Kyoto, then Kyoto-Tokyo and locals around Kyoto &am...over 2 years ago1 answer3063 viewsover 2 yearsunsure which pass to get
Hey Troopers really confused on these passes atm and not sure which one i need to get any help wo...over 2 years ago1 answer3275 viewsover 2 yearsConditions of return the JR pass
Can I return the JR pass voucher because my travel plans have changed and I won't need it and get...over 2 years ago1 answer3885 viewsover 2 yearsCan't figure out with increase
Traveling in spring family if 4 adults - 6 days Tokyo then- Hiroshima-Kyoto-Hakone-Tokyo. 12 day...over 2 years ago5 answers4364 viewsabout 2 yearsTravelling to Kawaguchiko from Otsuki
Hi there, I've bought JR pass (21 days) p/s: before the price hike! And I'm flying to Tokyo in le...over 2 years ago1 answer4433 viewsover 2 yearsOrdered a Jr pass but didn’t get a hard copy? All I have is a ord...
All I see over the internet is people getting physical jr pass copy’s but when ordering my pass a...over 2 years ago1 answer4298 viewsover 2 yearsExchange JR pass before 3 month
Hello Daniel San, I want to ask, if my JR pass has a purchase date printed on September 27, Can I...over 2 years ago0 answers3811 viewsJapan Rail Pass Activation Period
Daniel-San, We are traveling in Japan either November 2023 or February 2024. How much time do w...over 2 years ago1 answer4037 viewsover 2 yearsHeneda to Kyoto
Hi We are a group of 2 arriving into Heneda at 3 pm on 19th October please let me know what route...over 2 years ago1 answer4058 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $431.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18990 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes