Getting refunds of tickets that were bought ahead of time for a t...
Hello I was wondering if I could get refunds of tickets (Minus the Handling fee) that I booked 3...over 2 years ago2 answers5476 viewsover 2 yearsNames on Exchange Order do not match Receipt
Hello, I ordered 2 passes for myself and my partner - our names are correct on email and printe...over 2 years ago1 answer3866 viewsover 2 yearsReserve seat on Yufuin No Mori online after activation
Hello, is it possible to reserve seats on the Yufuin No Mori online with JR Pass after activation?over 2 years ago1 answer4377 viewsover 2 yearsName order different on exchange order
Hi there, Can anyone share the experience whether a name order different on exchange order can b...over 2 years ago1 answer3267 viewsover 2 yearsForgot my JR post from home
Hello Daniel, I unfortunately forgot the Japan Rail pass items I was sent in the post and have no...over 2 years ago1 answer4253 viewsover 2 yearsRedeem jr pass
Hello, I want to ask, if my JR pass has a purchase date printed on September 27, Can I redeem the...over 2 years ago0 answers3598 viewsCatching a different shinkansen
I have a JR pass and booked a seat. I arrived half an hour early and went through the shinkansen ...over 2 years ago1 answer3902 viewsover 2 yearsJR PASS and Pocket WIFI Changing Date
Good Afternoon All, They moved my flight 2 days earlier, is it possible to pick up the pocket wif...over 2 years ago1 answer3711 viewsover 2 yearsUsing the JR Tokyo Wide Pass to Travel to Disney Sea, Showa Memor...
Hi! Can we use the JR Tokyo Wide Pass to travel to Disney Sea? How about traveling to Showa Kine...over 2 years ago1 answer5617 viewsover 2 yearsIssue date was changed
Hi Daniel-San I bought the passes on September 25th (I will arrive in Japan on December 27th) an...over 2 years ago0 answers3408 viewstime of activation and end of validity
Does a JR pass start at the time of activation (e.g. 14:25 in the afternoon) until day 7 or 15 la...over 2 years ago1 answer10523 viewsover 2 yearsOSAKA airport to Osaka city & Fukuoka
I have purchased a 7 day JR pass. Itinerary Day 1 - Osaka Kansai airport. Check in hotel Day 2 -...over 2 years ago1 answer3662 viewsover 2 yearsWrong name order
Hi Daniel, may I know if the last name of the JR east voucher with wrong order, will the voucher...over 2 years ago1 answer3867 viewsover 2 yearsJRPASS fare calculator
I'm trying to use the fare calculator, however it is saying 0 for everything, including time and ...over 2 years ago1 answer4345 viewsover 2 yearsDay Trip with JR Pass
Hello, I’m planning to go to Osaka for day trip with JR Pass Do I need to reserve the seat twice ...over 2 years ago1 answer3406 viewsover 2 yearsResponse for issued date change request
HI Daniel-san, I bought the passes on September 25th (I will arrive in Japan on December 27th) a...over 2 years ago3 answers3225 viewsover 2 yearsTracking Confirmation
Hi Daniel, I made the purchase the last Thursday and I haven't received any status about the del...over 2 years ago1 answer3766 viewsover 2 yearsJR Pass Activation and reservation in Shinkansen Bullet trains (T...
Can I activate and book a reserve a seat in Shinkansen Bullet trains (Tokyo to Kyoto or Osaka) on...over 2 years ago1 answer4250 viewsover 2 yearstime table app
Where can I find the best time table app? Fredericusover 2 years ago1 answer3143 viewsover 2 yearsOmiya to Nagano Station - JR East-South Hokkaido Rail Pass
Hello, I would like to travel from Hakodate to Nagano. I was wondering if I could use my JR East...over 2 years ago1 answer4041 viewsover 2 years
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