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Can I buy one 7 day pass and one 14 day pass, as there is a period of 12 days in the middle of my...almost 3 years ago2 answers3058 viewsalmost 3 yearsPicked up wrong ticket
Hi in Shin-OsakaI entered the shinkansen area with my new JRpass. Then took the shinkansen to Kyo...almost 3 years ago1 answer4116 viewsalmost 3 yearsPurchase rules and rebooking
We are arriving in Japan on 17/12/23 and we plan to activate the 14 day pass on arrival with an a...almost 3 years ago1 answer3516 viewsalmost 3 yearsJR single tickets
good day, Can I buy individual single tickets instead of JR pass in advance? Can we reserve seat...almost 3 years ago1 answer3152 viewsalmost 3 yearscan you deliver rail pass to my hotel or I pick it up in tokyo?
Im arriving in tokyo on august 30. I would like to pick up the rail pass there or have it sent to...almost 3 years ago1 answer4113 viewsalmost 3 yearspayment
Good afternoon. How do I pay for the pass? online or when I receive the pass at home? thank you C...almost 3 years ago1 answer2620 viewsalmost 3 yearsReservations to Sapporo during Snow Festival
How difficult is it to reserve seats to go to Sapporo during the Snow Festival in February? I'm ...almost 3 years ago1 answer2953 viewsalmost 3 yearsTokuyama to Tokyo
Hello, We will travel from Tokuyama to Tokyo on October 20 or 21. Is this a high-speed train tha...almost 3 years ago1 answer3147 viewsalmost 3 yearsPurchasing the JR pass for use on the 28th of December 2023
Hi, As the JR pass prices are going to be hiked, I would like to purchase the pass for the use fo...almost 3 years ago1 answer3040 viewsalmost 3 yearsNew prices from October
Hello if I buy the pass now but travel in Octobers 2023 when fares are increasing will it make an...almost 3 years ago1 answer2856 viewsalmost 3 yearsJR to use in November
Hey! I just bought the JR pass today on August 2, 2023 and we leave for Japan on November 22nd 20...almost 3 years ago1 answer4163 viewsalmost 3 yearsDelayed/ delivery (maybe?)
Hi, I'd like to ask whether the railpass order I'm waiting for has been dispatched, because fedex...almost 3 years ago2 answers3196 viewsalmost 3 yearsReservations
Hi - Just wondering, if we purchase our green class tickets on-line from you are we then able to...almost 3 years ago1 answer2561 viewsalmost 3 yearsPass enquiries
I will be in Japan on 24DEC2023 so can I get the pass on 30sept 23 before the price increase on O...almost 3 years ago1 answer2683 viewsalmost 3 yearsJR to use in January
Hi Daniel, I just want to ask if I'm travelling to Japan on Jan 6-12 can I able to buy JR Pass i...almost 3 years ago1 answer3268 viewsalmost 3 yearshow to buy 2 different passes
Hello Daniël We decided to buy the 21 day pass but we also like to have one regional pass. I can...almost 3 years ago2 answers3264 viewsalmost 3 yearsProblem with JR Pass delivery in China - Order 2001276
Hello Daniel-san! We ordered 4 regional passes, but UPS never could deliver them. The should hav...almost 3 years ago1 answer3064 viewsalmost 3 yearsOld JR Rail Pass Price
Can I order the JR Pass on Septemberber 29, 2023 and activate on December 29, 2023? I will arriv...almost 3 years ago4 answers3774 viewsalmost 3 yearsJR Pass vs. Shinkansen Pass
Hi, is buying Shinkansen (bullet train) tickets/pass the same as JR pass? I’d like to travel in ...almost 3 years ago2 answers4840 viewsalmost 3 yearsLast day of 14 day pass
Hello, We are planning on travelling to Japan for 3 weeks in November. We're planning on buying t...almost 3 years ago2 answers3165 viewsalmost 3 years
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