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Hello, I made a seat reservation tomorrow using my JR pass but won’t be able to make the reservat...over 1 year ago1 answer5630 viewsover 1 yearSingle trip pass vs JR Pass
Hi We (2 seniors) will be making a trip in late January 2025 to the following places: Fly in to...over 1 year ago2 answers4804 viewsover 1 yearActivation arfter pick up
Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??over 1 year ago1 answer4099 viewsover 1 yearAssistance Needed to Modify JR Pass Dates and Duration
Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...over 1 year ago1 answer7735 viewsover 1 yearHelp! Should I buy the 7 or 14 day JR Pass?
Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...over 1 year ago1 answer5258 viewsover 1 yearJR Pass can be used within the cities?
Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...over 1 year ago1 answer4521 viewsover 1 yearPocket WiFi
I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...over 1 year ago1 answer3784 viewsover 1 yearJR PASS FOR GROUP OF 25 PASSENGERS
Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...over 1 year ago1 answer3831 viewsover 1 yearNarita to Kyoto
Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...over 1 year ago1 answer7832 viewsover 1 yearReserve seating during peak
If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...over 1 year ago1 answer7385 viewsover 1 yearNeed advise if I should purchase a JR pass
This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...over 1 year ago1 answer4230 viewsover 1 yearTokyo-Hakuba-Karuizawa Trip for February
Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...over 1 year ago1 answer10634 viewsover 1 yearBuying the JRP after arrival
Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...over 1 year ago1 answer10208 viewsover 1 yearReserved seat for Tohoku
Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...over 1 year ago1 answer7912 viewsover 1 yearYour order #2567107
Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...over 1 year ago1 answer4550 viewsover 1 yearNeed urgent feedback PLEASE re: delivery of JR PASS
I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...over 1 year ago1 answer4150 viewsover 1 yearWhat type of pass or option would suit me better for my itinerary?
This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...over 1 year ago1 answer7319 viewsover 1 yearDelivery or pick up
Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...over 1 year ago1 answer6817 viewsover 1 yearChanging JR Pass Activation Date and Seat Reservation Question
I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...over 1 year ago1 answer6895 viewsover 1 yearChanging date and Amy’s of use JR pass
Hi I have order JR pass for 2 person For our travel to Tokyo But by mistake i have submited the...over 1 year ago1 answer3991 viewsover 1 year
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