Tokyo to Kawaguchiko
Hi we are family of 4 adults travelling from Tokyo to Kawaguchiko in April. How can I use the JRp...about 2 months ago1 answer2030 viewsabout 1 monthMeet and Greet Service
My wife and I will be arriving in Tokyo on April 8th; on to Kyoto on April 12th; on to Osaka on A...about 2 months ago2 answers1941 viewsabout 2 monthsActivation Date and Return
If I purchased a JR pass on Mar 7, 2026, what’s the latest date for me to pick it up and start us...about 2 months ago1 answer2121 viewsabout 2 monthsHow to get to Hita
Hi there, We are a family of 5 and are going Japan on 10-18th of July 2026. We are finalising ou...about 2 months ago1 answer1999 viewsabout 1 monthActivating PASS
Hi, I am landing to Haneda airport terminal 3 at 5:30am. I ordered my JR rail pass online. Can I ...about 2 months ago1 answer2229 viewsabout 2 monthsDate of Birth on JRPass site
How do I purchase a JR Pass for my mother born before 1936? I can't manually enter a date before...about 2 months ago1 answer2042 viewsabout 2 monthsForgot activation voucher
Wes are currently on a plane bound for Japan and have forgot our activation voucher (home in Aust...about 2 months ago2 answers1955 viewsabout 2 monthsThe value of JR pass for my trip
Hi, We are family of 3 adults traveling to Japan from 20th March to 1 April 2026. Our rout will b...about 2 months ago1 answer1829 viewsabout 2 monthsJR Pass to travel North and South
Hi, I'm coming to Japan for 3 weeks and I guess the JR Pass is the only possibility to explore bo...about 2 months ago1 answer1708 viewsabout 2 monthsMiddle name missing from exchange other.
Hi, just received my exchange order and my middle name is missing and also has my surname is prin...about 2 months ago2 answers1946 viewsabout 2 monthsFirst class ir regular pass
Is first class worth it?about 2 months ago3 answers1925 viewsabout 2 monthsJR pass or individual tickets
Hi, myself and 8 year old son will be in Japan between 20th Mar and 5th April 2026. We plan the f...2 months ago3 answers1983 viewsabout 2 monthsDigital Exchange Order for JR Hokuriko Arch Pass
Hi, our exchange order from dthe 3rd party didnt arrive today, planning to purchase in the websit...2 months ago1 answer1862 views2 monthsWrong email
Hello! I have purchased a JR Pass, but I entered the wrong email address. Is it possible to chang...2 months ago1 answer2509 views2 monthsPreciso do JRPass?
Boa noite, Estarei no Japão, com meu filho de 5 de março à 10 de abrl/2026. Meu itinerário : Osak...2 months ago1 answer1853 views2 monthsTravelling for two weeks from Osaka to Kyoto and then to Hiroshim...
Hello there My wife and I are will be arriving in Osaka in early July and would like to to stay t...2 months ago1 answer2510 views2 monthsShould I get a JR pass
Hi, I am travelling to Osaka, Hiroshima , Miyajima island, Kyoto , Toyota and possibly a day trip...2 months ago3 answers2110 viewsabout 2 monthsQuestion délai de 90 jours avant activation et commande
Hello, I would like to purchase the Hokuriku Arch Pass / 7 Days / Standard for 4 adults and one ...2 months ago1 answer2480 views2 monthsNeed help choosing passes
Hi, we will be traveling around japan for 5 weeks, but will only use trains for part of the trip:...2 months ago2 answers2364 views2 monthsTicket
Hello, I have a US passport but on the ticket for 5day pass that was mailed to me says "UK" in t...2 months ago1 answer2750 views2 months
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $453.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19080 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes