Order Your JRPass
  • How long does it take to cancel ordered JRPass?sinaioli

    Hi there, If my travel plan has changed, how long does it take for you to process my request of ...
    over 1 year ago
    1 answer
    3737 views
    over 1 year
  • JR pass or not ? Florent

    Hello everyone With my wife we ​​are organizing a stay in Japan lasting 24 days the itinerary i...
    over 1 year ago
    1 answer
    3467 views
    over 1 year
  • Maximum length a JR pass can be purchased for[email protected]

    Traveling in Japan for a month. Want to get a JR Green card for 26-28 days. Possible?
    over 1 year ago
    1 answer
    3549 views
    over 1 year
  • Valid for subway or bus inside cities ?Manuel Relvas

    Hello, I'm travelling to Japan for 2 weeks from 19 April (early arrival) to 1 May (early depart) ...
    over 1 year ago
    1 answer
    3356 views
    over 1 year
  • Assistance in answering some questions pleasePriya Sethi

    Hi Daniel, How long does it take to send the JR Rail Pass locally to Osaka? We are from Austral...
    over 1 year ago
    1 answer
    2855 views
    over 1 year
  • Can i use shinkansen JR pass from Fukuoka to Osaka? To Kyoto?audreycc

    Will be traveling to Fukuoka, can i use the JR pass in shinkansen from Fukuoka to Osaka?
    over 1 year ago
    1 answer
    3214 views
    over 1 year
  • MarleiMarlei

    I am arriving at Narita on 2 April and have requested a Meet n Greet. My JR Pass is already in Ja...
    over 1 year ago
    1 answer
    3007 views
    over 1 year
  • Purchasing JR passdasl95

    Hi I have a questios, I plan to travel to japan on sepetember, do I have to buy the pass ahead of...
    over 1 year ago
    1 answer
    3346 views
    over 1 year
  • almost no time before we leave to Japan, best address to put for ...davizon200

    Hello, we are leaving this monday from Madrid to japan and wew wanted to purchase two 21 day jrpa...
    over 1 year ago
    1 answer
    3370 views
    over 1 year
  • consecutive daysscrappymidge

    My partner and I are travelling to Japan for 14 days. We will be using the trains on 6 days. Ca...
    over 1 year ago
    1 answer
    3771 views
    over 1 year
  • Ship to Japan ?gerrysims

    We are heading to Japan for 3 weeks and would like to use the JR Pass but we are travelling in Vi...
    over 1 year ago
    1 answer
    3595 views
    over 1 year
  • Getting from jr inari to jr saga-arashiyamaYouz

    Its a short trip , but i want to ask how can i get free ticket in the jr inari station as i have ...
    over 1 year ago
    1 answer
    3765 views
    about 1 year
  • 30 days to activate LaurenKushins

    Hello, I read that you have 30 days to activate your JR Pass. I didn’t know that when I first bo...
    over 1 year ago
    1 answer
    3240 views
    over 1 year
  • GraceGrace van de Werken

    Hi there, My daughter and I are traveling to Japan from the 2nd to 24th of April. We land in Hane...
    over 1 year ago
    3 answers
    2833 views
    over 1 year
  • JR Pass worth it for Nozomi trains?[email protected]

    Hello, I understand the new JR Pass after Oct 2023 prices increased and allows you to use the Noz...
    over 1 year ago
    2 answers
    3703 views
    over 1 year
  • Regarding redunding the jrpasstbinislam

    Hi there I have visited Japan and bought the jr pass from you but did not use the exchange vouch...
    over 1 year ago
    1 answer
    3486 views
    over 1 year
  • Tokyo passNina

    Hello, can I use the pass in Tokyo, to travel from the airport to Shinjuku and also around Tokyo,...
    over 1 year ago
    1 answer
    3838 views
    over 1 year
  • Narita to KyotoDiego Hernandez

    we'll be arriving to Narita on March 29th, after pick th JR pass up will be taking the Narita Exp...
    over 1 year ago
    1 answer
    3155 views
    over 1 year
  • Voucherabutrym

    Hello I am leaving for Japan form Poland od 5 Mar, Arriving in Tokio on 6 Mar. I would like to pu...
    over 1 year ago
    1 answer
    3237 views
    over 1 year
  • Which tracks are included in the JR Pass?sophiaulit

    Hello! I m planning the following trips during 2 weeks, but now sure whether any of them are inc...
    over 1 year ago
    1 answer
    3086 views
    over 1 year

Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms

Instant Quote

Starting from $2,793.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18691 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.

JRPass.com Presents a new service for tourists traveling to Japan:

Find a perfect place to stay in Japan.

Over 2815 hotels and 1840 ryokans covering all regions of the Cherry blossom country

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes