JR pass Exchange Order activation
Dear Daniel-san, I had consulted a few local brokers in singapore and was informed the following...about 3 years ago1 answer2476 viewsabout 3 yearsBuying a JR pass
We are arriving in Japan from Vietnam in 2 days time. Can I buy a JR pass at the airport in Osakaabout 3 years ago1 answer2335 viewsalmost 3 yearsNarita to Kyoto timing
Hello, my wife and I are beginning to plan our trip in July and trying to understand as much abou...about 3 years ago1 answer2611 viewsabout 3 yearsTrain from Hiroshima to Kyoto
Hi, how do I get the train from Hirosma to Kyoto? I have purchased a JPRail Pass. Kyoto to Hirosh...about 3 years ago1 answer2589 viewsabout 3 yearsMali
Hi, Can you guide me when purchasing Japan Rail Pass return from Tokyo to Sapporo? Not sure with...about 3 years ago1 answer2071 viewsabout 3 yearsHow long until we receive our JR Rail passes??
We ordered our JR Rail passes last Thursday, 5/11/23 and the delivery is through FedEx Priority, ...about 3 years ago3 answers3652 viewsabout 3 yearsNew October Price
Hi, I'm travelling to Japan from October 1st for 2 weeks. I was planning on getting the 14 day JR...about 3 years ago1 answer2094 viewsabout 3 yearsJR Pass date range and Pocket Wifi port
I recently purchased a JR pass for 14 days and realized I will be staying in Japan for a total of...about 3 years ago1 answer2200 viewsabout 3 yearswhen to activate JRPASS
Do I have to activate my JRPASS right after landed in Japan in airport? Can I activate it 2-3 day...about 3 years ago1 answer2154 viewsabout 3 yearsChild or Adult JR Pass?
Hi, My son was born on 18 May 2011 and we plan to have the visit and activation day on 10 July 2...about 3 years ago1 answer1977 viewsabout 3 yearsDoubth about dispatch date
Hello! I order the JR Pass and the number is: #1898840. I have seen on the web page that the Dis...about 3 years ago2 answers2430 viewsabout 3 yearsUS Citizen - do we need a temporary visitor visa
My family and I are traveling from the US next month and I want to confirm that the US Passport i...about 3 years ago1 answer3247 viewsabout 3 yearsDelivery
Hello, we ordered our JRpasses on Tuesday 9th (2 days ago) and did not receive them yet. Also, t...about 3 years ago1 answer1889 viewsabout 3 yearsWrong issue date
Hello, I just purchased my pass today, what should I do if I put wrong title for myself. I am a ...about 3 years ago1 answer2178 viewsabout 3 yearsTokyo to Kyoto
Hello, my husband and I are traveling to Tokyo at the end of June for five days, then moving alon...about 3 years ago2 answers2409 viewsabout 3 yearsNo update since order
Hi Daniel, I had ordered my JR Pass 3 days ago on May 7th in the US and haven't gotten any update...about 3 years ago2 answers2081 viewsabout 3 yearsBuying JR pass to my daughter
Hi; My daughter is a student who learn Japanese in Tokyo. We plan to visit her in the summer and ...about 3 years ago1 answer2568 viewsabout 3 yearsStatus update
Hi Daniel, Pls check the status of our 2 separate orders. First is order # 1893293 and the s...about 3 years ago3 answers2090 viewsabout 3 yearsTracking my order #1885181
My order for JR Pass is : #1885181. I have not received an email with the Dispatch or Fedex Track...about 3 years ago1 answer2060 viewsabout 3 yearsRequest for status of JR pass
Hi Daniel - San, Had placed a request for JR Pass on 6th May (Order 1885336) from India and I'm ...about 3 years ago2 answers2557 viewsabout 3 years
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