Left it too late
Hi - We (family of 4) leave for Japan from Canada in 2 days. I was in charge of purchasing the J...14 days ago1 answer612 views11 daysPass delivery
Hello, Is it possible to buy a jr pass and address a hotel in Japan to be delivered? How many day...15 days ago1 answer1146 views14 daysJr Pass
Hello! I’m from Paraguay, South America. I’m wondering if there any chance I can get my Jr pass t...16 days ago1 answer1068 views12 daysBest time to buy JR Pass?
Hello, I am traveling in Japan during late November into early December. It is currently March. W...17 days ago1 answer1096 views9 daysHaneda airport to kyoto
How can I take a JR train from Haneda Airport to Kyoto?17 days ago1 answer956 views15 daysi bought this pass in china but my adresse is paris , i 'll never...
order number is: #2646551 I need to cancel and get a refund of the JR pass order order #2646551...18 days ago1 answer786 views17 daysDelivery
I just purchased the JR pass but I did not see any details about delivery options and when I paid...18 days ago1 answer883 views17 daysBooking trains
I just purchased a JR RailPass for our upcoming visit to Japan in April, how can I book specific ...19 days ago1 answer732 views17 daysWhich pass will best suit for Tokyo- Osaka- Kyoto trip
Hi I will be arriving in Tokyo on 23 Mar and following is the travel plan. Which rail pass should...19 days ago1 answer306 views15 daysUsing the Japan Rail Pass multiple times and clarification needed
Hi, I have some questions about using the Japan Rail Pass, and I’d appreciate your help: 1/ My ...19 days ago1 answer924 views14 daysLayLay
My friend and I plan to visit Nagoya (1 day), Takayama (4 days) and then back to Tokyo (4 days)....19 days ago1 answer664 views12 daysAl Lesmes
Hello. I am from Georgia, USA and already have my Hokuriku Arch Passes for me and my daughter. H...19 days ago1 answer661 views17 daysJRPass
So, i've already bought my JRPass and i'm from Portugal. The thing is that the Pass is stuck in C...20 days ago7 answers795 views16 daystraveling from Nara to Koyasan
I would like to know how long it will take to get from Nara to Koyasan. What are our best option...21 days ago1 answer659 views15 daysCancellation and Refund Request of JR order #2614370
I need to cancel and get a refund of the JR pass order order #2614370 as I had to cancel my Japa...21 days ago1 answer609 views21 days17 Day Family Trip to Japan - how to best use the JRPass
Hello, Our family of 5 (all ages 12 and up) is visiting Japan for 17 days this summer. Our itine...22 days ago2 answers550 views18 daysChoosing hotels and rail lines
Hello, why wife and I have JUST started planning a 12-14 day relaxed Japan trip next month. We ar...23 days ago3 answers1694 viewsabout 2 hoursJRPASS 7 days
Hi, I will be visiting Japan on April with my familly of 4 (My kids are 16 and 13) . First , we’l...23 days ago1 answer532 views1 dayJapan Rail Pass or Regional West Pass
Hi, i am planing our trip to Japan. We want to travel all over for 21 days. Our Plan is : 5 Days...23 days ago1 answer515 views19 daysJR Pass 21 days voucher sent but delivery date too late confirmat...
I've finally made the request and received JP order confirmation #2637633 which gave me a trackin...23 days ago3 answers937 views17 days
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from ₩518,135 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18436 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes