Tracking number for order
Good morning Daniel-san, After reviewing the answers to people in similar situations, my wife an...over 2 years ago1 answer3428 viewsover 2 yearsRequest to issue the Japan Rail Pass on a later date
Hello Daniel-san, I bought the passes on September 26th (I will arrive in Japan on December 29th...over 2 years ago1 answer2996 viewsover 2 yearsCan i use jr pass from Kansai to Kanazawa
hello! can i use jr pass for my train ride from kansai to kanazawa? i will be going to tokyo an...over 2 years ago1 answer3797 viewsover 2 yearsPrice Increase before october 1st
Hi, the price of the tickets should be increased from october 1st but it is already up. I am from...over 2 years ago1 answer3858 viewsover 2 yearsJR pass collection
Is it possible to activate JR pass at Fukuoka airport?over 2 years ago1 answer3568 viewsover 2 yearsTracking number for order
Hello Daniel-san, I ordered a 21 day pass on the 26th of Sep, and have not received a tracking nu...over 2 years ago1 answer3612 viewsover 2 yearsNeed update on order #2140252
Hi all, I have submitted an order for JR pass on 27th Sep GMT. Can you please confirm all is ok a...over 2 years ago1 answer3274 viewsover 2 yearsDid not fill out the JR pass with the full name.
I fill out my friend form for the JR pass but i did not add her full name, i just added her firs...over 2 years ago1 answer3004 viewsover 2 yearsTravel within Tokyo
Hi Daniel, I am my family only travel around Tokyo, shibuya, disneyland and Yokohama and maybe m...over 2 years ago1 answer3891 viewsover 2 yearsI will arrive in Japan on 12/27, but I can only choose 12/26 in t...
I'm trying to buy the JR Pass today, here in Brazil it's the 09/27. I will arrive in Japan on 12/...over 2 years ago1 answer3843 viewsover 2 yearsLast Buy Timeframe before price increase
Whats the absolute last timeframe in PST I can do before the price increase? I'll be in JP aroun...over 2 years ago1 answer4352 viewsover 2 yearsHow to make a reservation on Yufuin No Mori online with the JR Pass
Hello, Is it possible to make an online seat reservation on the Yufuin No Mori using the JR Rail...over 2 years ago2 answers4605 viewsover 2 yearsTiming of JR pass purchase and calendar not showing
HI, We are arriving on March 28th and would like to purchase on September 30th. It appears that...over 2 years ago2 answers4495 viewsover 2 yearsBuying ticket more than 6 months in advance?
Hello I am travelling to Japan in 2024, arriving on the 22nd March in Tokyo Haneda airport. Can...over 2 years ago1 answer4364 viewsover 2 yearsTracking number order #2135273
Hello, I did ordered JR pass on 09/26/2023, and I paid extra FedEx priority next day air shipping...over 2 years ago1 answer3449 viewsover 2 years7-Day JR Pass Use
Dear Daniel-san, We will be entering Japan from Kansai International Airport and will be getting...over 2 years ago1 answer3735 viewsover 2 yearsNeed Update to My Order
Daniel-san, Can you please check the status of my order? I've been emailing support but haven't ...over 2 years ago2 answers2704 viewsover 2 yearsJapan Rail Pass Activation
Hello, My friend and I are traveling to Japan on November 11th. However, I arrived 1st in the mo...over 2 years ago1 answer2643 viewsover 2 yearsJR Pass wrong salutation for my wife's name.
We purchased and received the JR Pass with the wrong salutation for my wife's name. It should be ...over 2 years ago1 answer3187 viewsover 2 yearsExpired Passport Number on the JR Pass
Hi, My son has just renewed his passport and we are expecting to receive it sometime in October....over 2 years ago1 answer3408 viewsover 2 years
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