Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文
Is it possible to receive JR pass at the airport of arrival in Ja...
I ordered my JR pass for two weeks for 2 persons 10 days before coming to Japan, the next day the...about 2 years ago1 answer4643 viewsabout 2 yearsWrong email
Hello, I hope you can help me. I just purchase 2 JR pass for 7 days in may. The issue is that I...about 2 years ago1 answer4884 viewsabout 2 yearsUsing Hikari/ additional fee
We are travelling to Japan in the Golden Week. We want to buy the JR Pass, but I am confused. I c...about 2 years ago2 answers6354 viewsabout 2 yearsDelivery time and address
Good evening, I am contacting you because my friend and I will travel to Japan this Saturday and...about 2 years ago1 answer5505 viewsabout 2 yearsNo confirmation email
So I paid for two 14 day passes. A lot of money for me and I’m worried as I didn’t receive a conf...about 2 years ago1 answer6692 viewsabout 2 yearsStart date in JR PASS
Can I use start using JR pass a day earlier than the schedule start date?about 2 years ago1 answer5129 viewsabout 2 yearsUsing Tokyo Wide 3 days Pass Tokyo,Kawaguchiko, Atamai, Ito
Hi, I will be visiting Tokyo in May 2024. Appreciate if I may ask, can I use the Tokyo wide pass...about 2 years ago2 answers5640 viewsabout 2 yearsseat reservations and trip
Hi there, We are a family of four members. We will be traveling in Japan in June-July. If I under...about 2 years ago1 answer4747 viewsabout 2 yearsActivation of JR Pass
Travelling to Narita in May spending 4 nights in Shinjuku then 3 nights in Hakone, 4 nights in Ky...about 2 years ago1 answer4584 viewsabout 2 yearsSpacia X
Hi! Does the JR pass cover the use of Spacia X journey to Nikko? If not, can the JR pass be activ...about 2 years ago1 answer7030 viewsabout 2 yearsTokyo - Kyoto - Hiroshima
Hi, My Husband and I will be visiting Japan in May, firstly staying in Tokyo then traveling to K...about 2 years ago1 answer5931 viewsabout 2 yearsDelivery
I email the copy of my permanent residence card last week but I haven’t heard back from you yet. ...about 2 years ago1 answer4461 viewsabout 2 yearsActivating JR Pass
I’m traveling to Japan in May and will be spending 4 days in Tokyo, 4 days in Kyoto, and 3 days i...over 2 years ago1 answer6319 viewsabout 2 yearsLeft it to the last minute to order JPass !
HI there Despite this being my 2nd trip to Japan , I forgot that you have to be send the pass , ...over 2 years ago2 answers4983 viewsabout 2 yearsJR Pass for Japanese
Hi, as a Japanese living abroad for 10+ years, can I buy the JR Pass online and present the proo...over 2 years ago1 answer4628 viewsover 2 yearsHaneda to Kyoto and back to Haneda
Hi there, Greetings from India! We are landing at Haneda on 26th May around 05:35 AM in the morn...over 2 years ago1 answer4844 viewsover 2 yearsSeat reservation
I will be in Japan for 8 days where I will visit the cities of Osaka, Kyoto, Tokyo and Awa Kamoga...over 2 years ago2 answers4920 viewsabout 2 yearsTravel from Takayama to Shinjuku
Hi, Please advise how to travel from Takayama to Shinjuku, using JR pass. Thank you.over 2 years ago1 answer4527 viewsover 2 yearsSeat reservations JR East
Hi, Is it possible to make seat reservations for JR East trains online from abroad with a JR pass...over 2 years ago1 answer17507 viewsover 2 yearsTokyo-Kyoto-Osaka
Hello! My wife and I will be visiting for about 16 days at the end of September into October. We'...over 2 years ago1 answer4578 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $325.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19141 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes