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Hello,
We just ordered 4 JRPass and our flight is next wednsday afternoon. What happends if we don't got them in time?
I am little bit surprise that you don't send them by email. It would be much less stressful.
Best regards
PPhilippe
返回Using the Japan Rail Pass
What's happen if we don't receive our vouchers before our departure
Philou62
3 年多前
2 回答
Daniel-san
19375 发帖
7673 关注
3 年多前
Hi there,
We generally offer a full refund or replacement ticket, this depends on the situation but we always work together with you to find the best solution.
Kind regards,
Daniel
Philou62
2 发帖
0 关注
3 年多前
Thank you Daniel.
Still now, we didn't recive nothing. No FedEx tracking number and of course no vouchers.
Our flight is wednesday.
Best ragards
Philippe
