Timing of JR pass purchase and calendar not showing
HI, We are arriving on March 28th and would like to purchase on September 30th. It appears that...almost 2 years ago2 answers3740 viewsalmost 2 yearsBuying ticket more than 6 months in advance?
Hello I am travelling to Japan in 2024, arriving on the 22nd March in Tokyo Haneda airport. Can...almost 2 years ago1 answer3514 viewsalmost 2 yearsTracking number order #2135273
Hello, I did ordered JR pass on 09/26/2023, and I paid extra FedEx priority next day air shipping...almost 2 years ago1 answer2959 viewsalmost 2 years7-Day JR Pass Use
Dear Daniel-san, We will be entering Japan from Kansai International Airport and will be getting...almost 2 years ago1 answer2902 viewsalmost 2 yearsNeed Update to My Order
Daniel-san, Can you please check the status of my order? I've been emailing support but haven't ...almost 2 years ago2 answers2237 viewsalmost 2 yearsJapan Rail Pass Activation
Hello, My friend and I are traveling to Japan on November 11th. However, I arrived 1st in the mo...almost 2 years ago1 answer2177 viewsalmost 2 yearsJR Pass wrong salutation for my wife's name.
We purchased and received the JR Pass with the wrong salutation for my wife's name. It should be ...almost 2 years ago1 answer2645 viewsalmost 2 yearsExpired Passport Number on the JR Pass
Hi, My son has just renewed his passport and we are expecting to receive it sometime in October....almost 2 years ago1 answer2750 viewsalmost 2 yearsLast day of exchange order activation
Hi Daniel-san, I am traveling to Tokyo on 29 December 2023, which is the last day of JR Pass exc...almost 2 years ago1 answer2617 viewsalmost 2 years21 days JR pass
Just purchased 21 days JR pass , just wondering if possible to cover Nagasaki , Fukuoka, Hiroshim...almost 2 years ago1 answer2411 viewsalmost 2 yearsCan the Jr Pass be activated on the 91st day?
Hallo Daniel San. I want use my JR pass on 28th december 2023. And i will purcase the JR pass on ...almost 2 years ago2 answers2460 viewsalmost 2 yearsTracking number
Hello, I did ordered JR pass on 09/24/2023, and I paid extra FedEx priority next day air shipping...almost 2 years ago1 answer2150 viewsalmost 2 yearsWhich routes are included?
Hi, I am travelling to Japan in May 2024. I want to go to Hokkaido first, then pass through Aomor...almost 2 years ago1 answer2187 viewsalmost 2 yearsQuestion if Family of 4 Purchase JR Pass
Hi - Do you think a family of 4 (adults) should get the 14 day JR Pass? I cannot tell if I shou...almost 2 years ago2 answers3520 viewsalmost 2 yearsJR Pass Usage Start Date
Hello JR Pass Team, I'm interested in acquiring a 7-day JR Pass for use in November 2023. My pla...almost 2 years ago1 answer3637 viewsalmost 2 yearsJR Pass
Hi , We have purchased the 7 days JR Pass on 25 Sep 2023. We have accidently selected the planne...almost 2 years ago1 answer2184 viewsalmost 2 yearsJR pass purchase to activate end of Dec 2023
Hello Daniel-San! We are going to land in Haneda Airport on December, 30th (at 10:25 PM) and int...almost 2 years ago1 answer2803 viewsalmost 2 yearsJR PASS Didn't Come !
I’ve ordered Delivery JRPass on september, 13 and the delivery date that was informed was Septemb...almost 2 years ago5 answers2564 viewsalmost 2 yearsCan I change the owner of the pass before activation?
Dear JRPass Team, I am planning to travel to Japan in November with my wife but there is a chanc...almost 2 years ago3 answers1889 viewsalmost 2 yearsActivating pass on december 28th/29th
Hello, I'm planning a trip to Japan by the end of the year, and I was wondering if I could actia...almost 2 years ago1 answer2261 viewsalmost 2 years
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