Gender error
I just purchased a jrpass. Order number 2442969 I accidentally put Mr instead of Ms. I am female...almost 2 years ago1 answer5515 viewsalmost 2 yearsRecomendation for my trip
Hi, we are 3 and we will be traveling for 24 days in Japan, during October/November. First we are...almost 2 years ago2 answers5568 viewsalmost 2 yearsImport customs tax
Hi there, I would like to order passes but I'm guessing based on the website they will be exporte...almost 2 years ago1 answer5726 viewsalmost 2 yearsCan JR Pass be predated
Hi! We arrive in Tokyo on 1-11-24.( Nov. 1st) We will want to activate it on 5-11-24. (Nov 5th)....almost 2 years ago1 answer5283 viewsalmost 2 yearsJR pass arrival time
Hello! I am going to Japan with my wife on 1.9.2024 from Czech republic, will be on Haneda airpor...almost 2 years ago2 answers5418 viewsalmost 2 yearsPLEASE HELP URGENTLY
I received an email from you saying my pass will probably not reach Australia before I leave and ...almost 2 years ago1 answer5300 viewsalmost 2 yearsWhether to get the Green Car pass with or without Nozomi upgrade...
Hi there, We are a couple planning to travel after Golden Week in 2025. Here is our planned iti...almost 2 years ago1 answer6598 viewsover 1 yearJR pass
Hi We are travelling to Japan and looking to get the 7 day pass. We will be 4 nights in Tokyo , 1...almost 2 years ago1 answer4979 viewsover 1 yearTravel for 17 days
Hi, My partner and I are coming to Japan in september and will be travelling for 17 days starting...almost 2 years ago1 answer5436 viewsalmost 2 yearsJR pass name information
Hello I have just received our JR 14 day pass however on my sisters the name doesn’t fully match...almost 2 years ago1 answer4786 viewsalmost 2 yearsHakuba
Hello, I need to travel from Tokyo to Hakuba station but I am not sure if I need to buy a specia...almost 2 years ago1 answer5434 viewsalmost 2 yearsMr Kenny
Hi, I am visiting Japan come Oct. I am suppose to purchase the JR East Pass for ny travel in the...almost 2 years ago1 answer5030 viewsalmost 2 yearsActivation of Rail Pass
Hello! We will be getting a Japanese Railpass. We arrive at Osaka International Airport and wil...almost 2 years ago2 answers5654 viewsalmost 2 yearsjer pass
Hi All What is the additional cost to use the Nozomi from Hiroshima to Yokohama.We have a green p...almost 2 years ago1 answer5623 viewsalmost 2 yearsHELP
Hí! I´m going to be traveling in Japan in september and I would like to know if it´s convenient t...almost 2 years ago1 answer5154 viewsalmost 2 yearsCan i use JR Pass even in Meitetsu and subways lines?
Hi, I´d like to know if it´s possible to usei JR Pass at Meitetsu, Kintetsu and any subway lines.almost 2 years ago1 answer5950 viewsalmost 2 yearsUPS request for information
Hi All, UPS lost my package, now they wont refund the full value as stated here: we will need t...almost 2 years ago1 answer4943 viewsalmost 2 yearsbest itinerary
which is the best itinerary using Jr pass 7 days in Japan, its possible visit Hiroshima Osaka Ki...almost 2 years ago1 answer7470 viewsalmost 2 yearsPlace of Issue
On my JRPass, it shows Place of Issue to be the UK. But I will be arriving in Japan from the US. ...almost 2 years ago1 answer5300 viewsalmost 2 yearsVisit to Japan
Hi, Me and my 4 friends are visiting Japan for 10 days in November. We are looking at buying 7 da...almost 2 years ago1 answer4968 viewsalmost 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from ¥50,000 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19111 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes