We bought the JR Pass too early. What now?
Hello, I'm afraid one of us bought the pass too early just a few days ago when our arrival to Jap...over 3 years ago1 answer2301 viewsabout 3 yearsTickets haven’t arrived.
Hi my order number is #1704578. I haven’t been given a tracking number and it was supposed to be...over 3 years ago1 answer2259 viewsover 3 yearsEarliest train to Atami station
Im using Tokyo wide pass to go to atami Station.. And Im looking for limited express odoriko sche...over 3 years ago1 answer3747 viewsover 3 yearsMr
Hi, I am in Japan now and wish to purchase the 7 days JR Pass. Can you tell me how to go about p...over 3 years ago1 answer1589 viewsover 3 yearsDelivery
Hi Daniel san, I have recently ordered 2 JRpasses. Wanted to know how long would the passes take ...over 3 years ago1 answer1877 viewsover 3 yearsOrder 1707803
Would you please check when I will receive order 1707803? I received the order confirmation on 12...over 3 years ago1 answer1818 viewsover 3 yearsNARITA EXPRESS
Does JR Pass include Narita~Tokyo~Narita( NARITA EXPRESS )?over 3 years ago1 answer2226 viewsover 3 yearsCANNOT FIND MY COUNTRY WHEN ORDERING
HI, I'm from indonesia and i can't find my country when i want to put my delivery adress. does it...over 3 years ago5 answers2029 viewsover 3 yearsOversize Luggage
Hi I would like to reserve a ticket from Narita/Tokyo to Osaka, with oversized luggage slot for ...over 3 years ago4 answers2873 viewsabout 3 yearsHaneda to Hakata best route
We are now arriving at Haneda at 2pm from Australia and have a hotel booked in Fukuoka so we know...over 3 years ago1 answer3603 viewsover 3 yearsMore than one JR Pass for longer travel
I will be travelling Japan for 6 weeks starting in March 2023. In order to cover all the days, c...over 3 years ago1 answer2064 viewsover 3 yearsShould I purchase the JR Pass
Hi there, would appreciate help on this! The following is my itinerary and I need help in decidin...over 3 years ago1 answer2955 viewsover 3 yearsJR Rail Pass Overlapped with JR Wide Pass
Can JR (7 days) Rail Pass overlap with JR (3 days) wide pass? For instance, I will use JR wide pa...over 3 years ago1 answer2214 viewsover 3 yearsHow to use 14 day JR pass
We r arriving to japan from India on 7th March 2023 morning and returning back on 24th March 202...over 3 years ago1 answer2095 viewsover 3 yearsMs
Hello, We plan to visit Japan for 10days during winter 2023. We are a family of 3 adults and 4 c...over 3 years ago1 answer1861 viewsover 3 yearsWhich pass to get ?
Hello, We will be traveling in Japan for two weeks( 9- 22/4) in April 2023. Our itinerary is as ...over 3 years ago1 answer3006 viewsover 3 yearsTokyo-Osaka-Nozawa onsen
Just wondering if there is a regional pass option to travel from Tokyo-Osaka-Nozawa Onsen, or do ...over 3 years ago1 answer2509 viewsover 3 yearsShikanzen
Do you have Shinkansen from Kanazawa to Tokyo and scheduleover 3 years ago1 answer1973 viewsover 3 yearsAttached
Can I use a attached photo of Japan rail pass ticket as i ask my family members send to me via W...over 3 years ago1 answer2517 viewsover 3 yearsMS
HI I'M TRYING TO BOOK THE JRPASS FOR A FAMILY OF 4 , HOWEVER WEBSITE WILL NOT CONTINUE WITHOUT A ...over 3 years ago1 answer2226 viewsover 3 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $424.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19053 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes