90 days trip
Hello, In a previous question you informed that it was fine to buy three 21-day passes to use du...almost 3 years ago1 answer1811 viewsover 2 yearsUsing Visit Japan Web
Hello Daniel-San. I would like to know how do I get the temporary visitor stamp (needed to get th...almost 3 years ago1 answer4218 viewsalmost 3 yearsExchanging JR Pass
Helloa Daniel-san, my family and I land at Narita on Saturday May 13, 2023 at 2:30 pm. We intend ...almost 3 years ago3 answers2158 viewsalmost 3 yearsPurchase tickets
Only for route Tokyo Takayama Kyoto Osakaalmost 3 years ago7 answers2088 viewsalmost 3 yearsOsaka-Nagoya, Osaka-Hiroshima
Hello, My Family and I, planning to go to Osaka this upcoming June. Can we use JR pass, if we wan...almost 3 years ago1 answer1922 viewsalmost 3 yearsTracking number
I ordered the JR Pass on May 07, 2023 and travel date is on June 02, 2023. We also paid for the...almost 3 years ago3 answers1782 viewsalmost 3 yearsDelayed delivery
Hi there! I ordered a JR Pass last Wednesday and it was scheduled to arrive last Friday which wa...almost 3 years ago1 answer1713 viewsalmost 3 yearsShipping the Exchange Order (JR voucher)
Dear Sir/Madam, do you ship the Exchange Order (JR voucher) in Slovenia (European Union) and ho...almost 3 years ago1 answer1668 viewsalmost 3 yearsHaneda terminal 3 to Namba Station
Hi! Could you please help me.. How can I go to namba Station our hotel is APA Hotel Namba-Eki Hi...almost 3 years ago1 answer1707 viewsalmost 3 years90 days trip
Hello. I'm planning to spend nearly 90 days in Japan, as a visitor, with longer stays in a coupl...almost 3 years ago2 answers1767 viewsalmost 3 yearsJR pass or no JR Pass
Hi Daniel-san, I recently asked for your help to check my itinerary and turns out, buying the JR ...almost 3 years ago4 answers4844 viewsalmost 3 yearsTokyo/kanzawa/hakuba
Hi, Travelling June 23. Wondering if a jr pass would be the best option for travel from Tokyo to ...almost 3 years ago1 answer1654 viewsalmost 3 yearsNo of days to deliver
How many days it takes to deliver JR PASS TO BANGALORE INDIAalmost 3 years ago2 answers1666 viewsalmost 3 yearsIncorrect hotel address on order
Hello Daniel, I accidentally put the wrong hotel address for my JR pass delivery. I have sent an...almost 3 years ago4 answers1599 viewsalmost 3 yearsFrustrated
I have been trying to contact this company for over a week. I have sent four separate emails and ...almost 3 years ago3 answers1507 viewsalmost 3 yearsWrong purchase
I just made the wrong purchase (the website auto adds two tickets and when we selected green we t...almost 3 years ago1 answer1641 viewsalmost 3 yearsJR Pass for trip in Jan 2024
Good Evening Daniel-san, I am a foreigner planning for a trip to Japan on mid/end-Jan 2024. The...almost 3 years ago4 answers4505 viewsalmost 3 years7 day pass
We (2 adults) are travelling to Japan from 29 Aug 2023 and depart 10 Sep 2023. We will arrive in ...almost 3 years ago1 answer1607 viewsalmost 3 yearsI meant order a 14 day pass
Hello, I made a mistake and ordered a 7 day pass, I meant to order a 14 day pass. Is the best ...almost 3 years ago1 answer1499 viewsalmost 3 yearsReservation
When can I start reservation for my trip ? I purchased through online do I have to wait till I ac...almost 3 years ago1 answer1701 viewsalmost 3 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $427.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19012 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes