Cancellation and Refund Request of JR order #2614370
I need to cancel and get a refund of the JR pass order order #2614370 as I had to cancel my Japa...about 1 year ago1 answer3288 viewsabout 1 year17 Day Family Trip to Japan - how to best use the JRPass
Hello, Our family of 5 (all ages 12 and up) is visiting Japan for 17 days this summer. Our itine...about 1 year ago2 answers2814 viewsabout 1 yearChoosing hotels and rail lines
Hello, why wife and I have JUST started planning a 12-14 day relaxed Japan trip next month. We ar...about 1 year ago5 answers4385 viewsabout 1 yearJRPASS 7 days
Hi, I will be visiting Japan on April with my familly of 4 (My kids are 16 and 13) . First , we’l...about 1 year ago1 answer2597 viewsabout 1 yearJapan Rail Pass or Regional West Pass
Hi, i am planing our trip to Japan. We want to travel all over for 21 days. Our Plan is : 5 Days...about 1 year ago1 answer2856 viewsabout 1 yearJR Pass 21 days voucher sent but delivery date too late confirmat...
I've finally made the request and received JP order confirmation #2637633 which gave me a trackin...about 1 year ago3 answers5298 viewsabout 1 yearRail pass activation date
Hello again, My daughter is using a 7 day pass, she arrives in Tokyo March 26 but does not want t...about 1 year ago1 answer3878 viewsabout 1 yearwebsite for train schedule
Hello again, I asked this same questiion 11 months ago. I will be using JR Pass, the Navitime tr...about 1 year ago1 answer2973 viewsabout 1 yearcan i split the pass
i am coming in may and will be there for 1 week then i leave for a week and come back. if i get t...about 1 year ago1 answer2898 viewsabout 1 yearCollection and Purchase
Hi, I’m going to Japan in 3 days from now am I able to buy a JR pass online now and then do I nee...about 1 year ago1 answer3377 viewsabout 1 yearFirst Japan trips
I am traveling from Tokyo to hakone, then Hakone to Kyoto, with side trips from Kyoto to Osaka an...about 1 year ago1 answer3387 viewsabout 1 yearLong stay in Japan
My wife and I are currently in Japan. We purchased a 21 day pass. It ends on March 26, but we wil...about 1 year ago1 answer3369 viewsabout 1 yearCan I use Japan Rail Pass to visit Mount Fuji?
I'm planning to be in Japan for 14 days and plan to travel in Tokyo, Fuji, Kyoto, Osaka, Hiroshi...about 1 year ago1 answer4066 viewsabout 1 yearRobin Brigmon
I ordered my pass today but am leaving for japan tomorrow. Can I pick up my passes in Tokyo?about 1 year ago1 answer2859 viewsabout 1 year14 day itinerary
Hey guys, I've checked the forum, but I think my question is specific. My family (5) is giong to...about 1 year ago1 answer3182 viewsabout 1 yearValue for money
Hello, I plan to travel are travelling to Japan for 21 but most long distance will be 4 days aft...about 1 year ago1 answer2488 viewsabout 1 yearvalue for money?
Hi, we are two adults and a child of 6 years, traveling around Japan this April. Our plan is Toky...about 1 year ago1 answer2975 viewsabout 1 yearTokyo -Kyoto-Osaka
Travelling from Tokyo to Kyoto and then from Kyoto to Osaka. Which JR pass to purchase?about 1 year ago1 answer3192 viewsabout 1 yearOn line seat booking with my green car pass
Can you tell me how to book a seat on line with jr green car pass. Thank youabout 1 year ago1 answer3539 viewsabout 1 yearTravelling to Japan for 3 weeks...is it rail pass worth it?
Hi there, We are visiting Tokyo (5 days), Mt Fuji (3 days), Kyoto (5 days), Kashiwara (2days), N...about 1 year ago1 answer3088 viewsabout 1 year
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Can’t find the answer?
Learn from over 19063 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

