Delays in delivery
Hello, I purchased JR passes for me and my family on July 25th and as of today I haven’t received...about 2 years ago1 answer5526 viewsabout 2 yearsCan the 7 day pass be used over 10 days
Hi My family is travelling to Tokyo/Osaka over a 10 day period and would like to know if we coul...about 2 years ago1 answer7165 viewsalmost 2 yearsDave
Greetings. I plan to arrive Narita airport July 30, 2024 (next month ) and sightsee around Tokyo ...about 2 years ago1 answer5949 viewsabout 2 yearsChecking about JR Pass
Good day I am going to travel with my family during the 11th till 20th July, I would like to che...about 2 years ago1 answer5262 viewsabout 2 yearsRegional JRPass
Hi There! I will be traveling with a family of 4 and my Itinerary is 6-14 August. Includes: Narit...about 2 years ago1 answer5180 viewsabout 2 yearsWhat does more luggage space entail?
Hi, I´m thinking of buying Green Class JR Pass. It says in entails more luggage space. How much i...about 2 years ago1 answer5735 viewsabout 2 yearsNozomi ticket
How do I add Nozomi ticketabout 2 years ago1 answer5952 viewsabout 2 yearsIs an unused Japan Rail pass refunded for a credit ?
Hi, Traveling from the US to Japan September 12- October 5. I purchased a 7 day pass , but I thi...about 2 years ago1 answer9232 viewsabout 2 yearsJr pass or Regional Pass
Hi! Our family will visit beautiful Japan from July 11th to 21st. I would like to know our best...about 2 years ago1 answer5720 viewsabout 2 yearsOsaka to Narita airport
Hello Our flight is at 1:15pm @ Narita airport, is it possible to travel from Osaka to Narita to ...about 2 years ago1 answer6312 viewsabout 2 yearsPeriod of Validity
Hello all! I purchased my 21 days JR Pass and it was issued on April14th. I will activate my JR ...about 2 years ago1 answer5864 viewsabout 2 yearsOnline Reservation
Hello, Do you guys offer online reservations yet?about 2 years ago1 answer5413 viewsabout 2 yearsSuggestion for the Pass
Hello there! I'll be in Japan from September 16th to October 16th, almost a entire month. I woul...about 2 years ago1 answer5412 viewsabout 2 yearsJR Pass in Kyoto
Hi. I see that I can take a JR train in Kyoto to go from Kyoto Station to Arashiyama station; als...about 2 years ago2 answers15700 viewsabout 2 yearsFastest way to buy Japan rail pass
Hi! I want to travel to Japan in 3 days, I want to know what is the fastest way to get the JR pas...about 2 years ago1 answer7055 viewsabout 2 yearsCoverage of HOKKAIDO RAIL PASS
Konnichiwa! We are travelling to Hokkaido from11 to 18 July. May i know if the 7 days HOKKAIDO ...about 2 years ago1 answer6927 viewsabout 2 yearsJapan Rail Pass suitable
Hello! We will visit Japan in May 2025. Actually I am looking for some informations about travel...about 2 years ago1 answer5972 viewsabout 2 yearsExchange Order
Hi, Will I be able to reserve seats on a shinkansen online even if I only have the exchange orde...about 2 years ago1 answer6081 viewsabout 2 yearsHaving the Order Sent to Hotel
Hello, Is it possible to have the exchange order sent to my hotel in Tokyo? Are there other opt...about 2 years ago1 answer5691 viewsabout 2 yearsRefund
I had the opportunity to visit your country last March. On that trip, on March 6, 2024, I made a ...about 2 years ago1 answer7863 viewsabout 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $325.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19141 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes